Shopify Status · History · Incident #542

RESOLVED

Assets not loading for some Shopify services

Critical · Started Jun 8, 2021 · 6:24 AM

Duration

55m
Severity

Critical
Detection lead

—
User reports

—

Summary

Assets not loading for some Shopify services

This incident has been resolved.

Started

Jun 8, 2021 · 6:24 AM
Resolved

Jun 8, 2021 · 7:20 AM
Duration

55m
Severity

Critical

Event timeline

How this incident unfolded

◐

Investigating
Jun 8 · 6:24 AM Shopify

Assets served from Shopify's CDN are temporarily not accessible. We are investigating and will keep you updated.
◐

Investigating
Jun 8 · 6:31 AM Shopify

Some merchants and customers are experiencing issues accessing different Shopify services, including storefronts and admins We are investigating this and will keep you updated
◆

Identified
Jun 8 · 6:49 AM Shopify

We have identified the problem impacting several Shopify services and are working on a fix.
✓

Resolved
Jun 8 · 7:20 AM Shopify

This incident has been resolved.

Pattern

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