Shopify Status · History · Incident #542

RESOLVED

Assets not loading for some Shopify services

Critical · Started Jun 8, 2021 · 6:24 AM

  • Duration

    55m

  • Severity

    Critical

  • Detection lead

  • User reports

Summary

Assets not loading for some Shopify services

This incident has been resolved.


  • Started

    Jun 8, 2021 · 6:24 AM

  • Resolved

    Jun 8, 2021 · 7:20 AM

  • Duration

    55m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Investigating

    Jun 8 · 6:24 AM Shopify

    Assets served from Shopify's CDN are temporarily not accessible. We are investigating and will keep you updated.

  • Investigating

    Jun 8 · 6:31 AM Shopify

    Some merchants and customers are experiencing issues accessing different Shopify services, including storefronts and admins We are investigating this and will keep you updated

  • Identified

    Jun 8 · 6:49 AM Shopify

    We have identified the problem impacting several Shopify services and are working on a fix.

  • Resolved

    Jun 8 · 7:20 AM Shopify

    This incident has been resolved.

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