WorkOS Status · History · Incident #5751

RESOLVED

Elevated Webhook Latency

Minor · Started Jul 21, 2026 · 2:58 PM

  • Duration

    51m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Elevated Webhook Latency

Webhook latency is back to normal levels. We have identified that this latency only affected a very small subset of customers.


  • Started

    Jul 21, 2026 · 2:58 PM

  • Resolved

    Jul 21, 2026 · 3:49 PM

  • Duration

    51m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jul 21 · 2:58 PM WorkOS

    We're investigating webhook delivery delays. We apologize for the inconvenience and will share an update once we have more information.

  • Identified

    Jul 21 · 3:09 PM WorkOS

    We've identified the source of the latency and have implemented a fix.

  • Monitoring

    Jul 21 · 3:37 PM WorkOS

    We're seeing a return to normal webhook latency and are continuing to monitor.

  • Resolved

    Jul 21 · 3:49 PM WorkOS

    Webhook latency is back to normal levels. We have identified that this latency only affected a very small subset of customers.

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