WorkOS Status · History · Incident #6084

RESOLVED

Elevated Authkit SSO Errors

Major · Started Jul 31, 2026 · 12:01 PM

  • Duration

    2h 4m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Elevated Authkit SSO Errors

The issue has been resolved.


  • Started

    Jul 31, 2026 · 12:01 PM

  • Resolved

    Jul 31, 2026 · 2:06 PM

  • Duration

    2h 4m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jul 31 · 12:01 PM WorkOS

    We're investigating an increase in Single Sign-On errors. We will share an update as soon as possible.

  • Investigating

    Jul 31 · 12:12 PM WorkOS

    It appears some users may be experiencing a redirect loop during sign-on, we are narrowing in on a cause

  • Investigating

    Jul 31 · 12:16 PM WorkOS

    We have identifed an issue causing a small subset of Authkit SSO customers to experience errors during sign-on. A fix is being prepared.

  • Investigating

    Jul 31 · 12:34 PM WorkOS

    The issue affects a small set of customers using Authkit SSO. The standalone SSO API remains unaffected, we have corrected that here on the status page

  • Investigating

    Jul 31 · 1:00 PM WorkOS

    We have identified the issue and are deploying a fix. AuthKit SSO sign-on remains partially degraded for a small subset of customers; standalone SSO continues to be unaffected. We'll share another update once the fix has fully rolled out.

  • Monitoring

    Jul 31 · 1:10 PM WorkOS

    The fix has deployed, we are monitoring systems to verify the impact is fully mitigated

  • Resolved

    Jul 31 · 2:06 PM WorkOS

    The issue has been resolved.

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