Delayed Email Deliverability

Minor · Started Aug 14, 2026 · 4:14 PM

Duration

30m
Severity

Minor
Detection lead

—
User reports

—

Summary

Delayed Email Deliverability

This incident has been resolved. Email delivery was delayed between 15:45 EDT and 16:35 EDT due to an issue with an upstream email service provider. This affected customers who have not yet configured a custom email domain or a custom email provider.

Started

Aug 14, 2026 · 4:14 PM
Resolved

Aug 14, 2026 · 4:45 PM
Duration

30m
Severity

None

Event timeline

How this incident unfolded

◐

Investigating
Aug 14 · 4:14 PM WorkOS

We're investigating delays in email deliverability.
◉

Monitoring
Aug 14 · 4:44 PM WorkOS

We've mitigated the impact and email delivery is returning to normal.
✓

Resolved
Aug 14 · 6:02 PM WorkOS

This incident has been resolved. Email delivery was delayed between 15:45 EDT and 16:35 EDT due to an issue with an upstream email service provider. This affected customers who have not yet configured a custom email domain or a custom email provider.