Delayed Email Deliverability

Summary

Delayed Email Deliverability

This incident has been resolved. Email delivery was delayed between 15:45 EDT and 16:35 EDT due to an issue with an upstream email service provider. This affected customers who have not yet configured a custom email domain or a custom email provider.

• Started

  Aug 14, 2026 · 4:14 PM

• Resolved

  Aug 14, 2026 · 4:45 PM

• Duration

  30m

• Severity

  None

• ◐

  Investigating

  Aug 14 · 4:14 PM WorkOS

  We're investigating delays in email deliverability.

• ◉

  Monitoring

  Aug 14 · 4:44 PM WorkOS

  We've mitigated the impact and email delivery is returning to normal.

• ✓

  Resolved

  Aug 14 · 6:02 PM WorkOS

  This incident has been resolved. Email delivery was delayed between 15:45 EDT and 16:35 EDT due to an issue with an upstream email service provider. This affected customers who have not yet configured a custom email domain or a custom email provider.