Delayed Email Deliverability

Summary

Delayed Email Deliverability

This incident has been resolved.

• Started

  Jul 29, 2026 · 2:30 PM

• Resolved

  Jul 29, 2026 · 3:54 PM

• Duration

  1h 23m

• Severity

  Minor

• ◐

  Investigating

  Jul 29 · 2:30 PM WorkOS

  We're investigating delays in email deliverability.

• ◆

  Identified

  Jul 29 · 2:36 PM WorkOS

  We've identified the issue and have implemented a mitigation. We are seeing normal email deliverability now but Dashboard email delivery statuses are currently not being updated.

• ◉

  Monitoring

  Jul 29 · 3:24 PM WorkOS

  We have remediated the issue. Email delivery rates have recovered and reported email delivery status in Dashboard are being updated properly. We are continuing to monitor.

• ✓

  Resolved

  Jul 29 · 3:54 PM WorkOS

  This incident has been resolved.