BigCommerce Status · History · Incident #5121

RESOLVED

Storefront Availability Issues for Subset of AU Stores

Minor · Started Jul 2, 2026 · 7:33 PM

Duration

22m
Severity

Minor
Detection lead

—
User reports

—

Summary

Storefront Availability Issues for Subset of AU Stores

This incident has now been resolved.

Started

Jul 2, 2026 · 7:33 PM
Resolved

Jul 2, 2026 · 7:56 PM
Duration

22m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Jul 2 · 7:33 PM BigCommerce

Commerce engineers are looking into increased error rate for subset of stores in AU.
◉

Monitoring
Jul 2 · 7:45 PM BigCommerce

Commerce engineers have applied a fix and are monitoring the error rates
✓

Resolved
Jul 2 · 7:56 PM BigCommerce

This incident has now been resolved.

Pattern

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Browse full incident history →

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