Unexpected Staff Action Logs

Summary

Unexpected Staff Action Logs

We identified an issue where a subset of stores may see unexpected Staff Action Log entries generated by an API-driven background process. These entries are display-only logging artifacts and do not reflect staff user activity or changes made to the store. Some entries may continue to appear while we complete remediation. Store functionality, data, and security are not impacted, and no action is required.

• Started

  Jul 8, 2026 · 12:27 AM

• Resolved

  Jul 8, 2026 · 12:27 AM

• Duration

  < 1m

• Severity

  None

• ✓

  Resolved

  Jul 8 · 12:27 AM BigCommerce

  We identified an issue where a subset of stores may see unexpected Staff Action Log entries generated by an API-driven background process. These entries are display-only logging artifacts and do not reflect staff user activity or changes made to the store. Some entries may continue to appear while we complete remediation. Store functionality, data, and security are not impacted, and no action is required.