BigCommerce Status · History · Incident #5420

RESOLVED

Availability Issues

Major · Started Jul 10, 2026 · 4:11 PM

  • Duration

    2h 52m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Availability Issues

This incident has been resolved.


  • Started

    Jul 10, 2026 · 4:11 PM

  • Resolved

    Jul 10, 2026 · 7:04 PM

  • Duration

    2h 52m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Identified

    Jul 10 · 4:11 PM BigCommerce

    BigCommerce engineers are currently investigating availability issues with a subset of stores. We will provide an update shortly.

  • Resolved

    Jul 10 · 7:04 PM BigCommerce

    This incident has been resolved.

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