BigCommerce Status · History · Incident #5163

RESOLVED

Elevated HTTP 500 errors

Minor · Started Jul 6, 2026 · 5:00 AM

  • Duration

    < 1m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Elevated HTTP 500 errors

Between 10:02 and 10:17 UTC on July 6, there were short periods of increased HTTP 500 errors affecting storefront and API requests.


  • Started

    Jul 6, 2026 · 5:00 AM

  • Resolved

    Jul 6, 2026 · 5:00 AM

  • Duration

    < 1m

  • Severity

    None

Event timeline

How this incident unfolded

  • Resolved

    Jul 6 · 5:19 AM BigCommerce

    Between 10:02 and 10:17 UTC on July 6, there were short periods of increased HTTP 500 errors affecting storefront and API requests.

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