Paypal payment gateway reenabling itself on some checkouts

Summary

Paypal payment gateway reenabling itself on some checkouts

This incident has been resolved.

• Started

  Jul 16, 2026 · 12:25 PM

• Resolved

  Jul 16, 2026 · 4:56 PM

• Duration

  4h 30m

• Severity

  Minor

• ◐

  Investigating

  Jul 16 · 12:25 PM BigCommerce

  Commerce Engineers have identified an issue with Paypal payment gateways reenabling themselves on some stores checkouts, and are actively working on a fix.

• ◆

  Identified

  Jul 16 · 12:26 PM BigCommerce

  The issue has been identified and a fix is being implemented.

• ✓

  Resolved

  Jul 16 · 4:56 PM BigCommerce

  This incident has been resolved.