DocuSign Status · History · Incident #5570

RESOLVED

Customers may experience errors executing workflows and uploading documents (Incident 5386)

Minor · Started Jul 16, 2026 · 3:27 AM

Duration

6m
Severity

Minor
Detection lead

—
User reports

—

Summary

Customers may experience errors executing workflows and uploading documents (Incident 5386)

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Started

Jul 16, 2026 · 3:27 AM
Resolved

Jul 16, 2026 · 3:33 AM
Duration

6m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Jul 16 · 3:27 AM DocuSign

We are actively investigating this issue.
◆

Identified
Jul 16 · 3:27 AM DocuSign

We have identified the issue and a fix is being implemented.
✓

Resolved
Jul 16 · 3:33 AM DocuSign

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Pattern

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Browse full incident history →

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