OVHcloud Status · History · Incident #5263

RESOLVED

[GRA5/7/9/11][Containers & Orchestration] - Managed Kubernetes Service Incident Notification

Major · Started Jul 6, 2026 · 11:30 PM

  • Duration

    1d 10h 4m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

[GRA5/7/9/11][Containers & Orchestration] - Managed Kubernetes Service Incident Notification

We are pleased to inform you that the incident affecting our Containers & Orchestration offering has been resolved. <b>Start time :</b> 06/07/2026 20:08 UTC <b>End time :</b> 07/07/2026 01:25 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.


  • Started

    Jul 6, 2026 · 11:30 PM

  • Resolved

    Jul 8, 2026 · 9:34 AM

  • Duration

    1d 10h 4m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jul 6 · 11:30 PM OVHcloud

    We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the GRA5/7/9/11 regions. Here are some supplementary details : <b>Start time :</b> 06/07/2026 20:08 UTC <b>Impacted Service(s) :</b> The Managed Kubernetes Service is experiencing delays in managed node provisioning. <b>Customers Impact :</b> Customers may experience network disruptions when using the load balancer and delays in managed node delivery. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

  • Monitoring

    Jul 7 · 1:43 AM OVHcloud

    Service has been fully restored since 07/07/2026 01:25 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : <b>Start time :</b> 06/07/2026 20:08 UTC <b>Impacted Service(s) :</b> The Managed Kubernetes Service experienced delays in managed node provisioning. <b>Customers Impact :</b> Customers may have experienced network disruptions when using the load balancer and delays in managed node delivery. <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

  • Resolved

    Jul 8 · 9:34 AM OVHcloud

    We are pleased to inform you that the incident affecting our Containers & Orchestration offering has been resolved. <b>Start time :</b> 06/07/2026 20:08 UTC <b>End time :</b> 07/07/2026 01:25 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

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