[EU-WEST-PAR][Storage] - Object storage incident notification

Summary

[EU-WEST-PAR][Storage] - Object storage incident notification

We are pleased to inform you that the incident affecting our Storage offering has been resolved. <b>Start time :</b> 03/08/2026 18:00 UTC <b>End time :</b> 04/08/2026 13:51 UTC <b>Root Cause :</b> This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

• Started

  Aug 4, 2026 · 2:08 PM

• Resolved

  Aug 5, 2026 · 3:26 PM

• Duration

  1d 1h 17m

• Severity

  Minor

• ◐

  Investigating

  Aug 4 · 2:08 PM OVHcloud

  We are currently investigating an incident affecting our Storage offering, which is causing temporary functionality issue in the region EU-WEST-PAR. Here are some supplementary details : <b>Start time :</b> 03/08/2026 18:00 UTC <b>Impacted Service(s) :</b> All requests are experiencing degraded performance <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

• ◉

  Monitoring

  Aug 4 · 2:43 PM OVHcloud

  Service has been fully restored since 04/08/2026 13:51 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : <b>Start time :</b> 03/08/2026 18:00 UTC <b>Impacted Service(s) :</b> All requests are experiencing degraded performance <b>Customers Impact :</b> Customers are experiencing unusually high response times for GET and PUT requests, as well as increased Time to First Byte (TTFB). We apologize for any inconvenience caused and appreciate your understanding.

• ✓

  Resolved

  Aug 5 · 3:26 PM OVHcloud

  We are pleased to inform you that the incident affecting our Storage offering has been resolved. <b>Start time :</b> 03/08/2026 18:00 UTC <b>End time :</b> 04/08/2026 13:51 UTC <b>Root Cause :</b> This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.