[AP-SOUTH-MUM-1][Compute - Instance] - Compute - API instances incident notification

Summary

[AP-SOUTH-MUM-1][Compute - Instance] - Compute - API instances incident notification

We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. <b>Start time :</b> 05/08/2026 14:18 UTC <b>End time :</b> 05/08/2026 15:14 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.

• Started

  Aug 5, 2026 · 3:11 PM

• Resolved

  Aug 5, 2026 · 5:41 PM

• Duration

  2h 29m

• Severity

  Major

• ◆

  Identified

  Aug 5 · 3:11 PM OVHcloud

  We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific AP-SOUTH-MUM-1 region. Here are some supplementary details : <b>Start time :</b> 05/08/2026 14:18 UTC <b>Impacted Service(s) :</b> Some instances or API services may temporarily experience network disruptions. <b>Customers Impact :</b> Some customers may temporarily experience network disruptions on their instances or API services <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure <b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

• ✓

  Resolved

  Aug 5 · 5:41 PM OVHcloud

  We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. <b>Start time :</b> 05/08/2026 14:18 UTC <b>End time :</b> 05/08/2026 15:14 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.