Close CRM integration: authentication issues

Summary

Close CRM integration: authentication issues

This issue affecting the Close CRM integration has been resolved. Customers should now be able to connect or reconnect their Close account in Zapier normally. We have also replayed impacted delayed/held Zap runs that were paused during the incident. If you’re still seeing errors connecting or reconnecting Close, please retry and contact Zapier Support at: _[https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")._

• Started

  Jul 28, 2026 · 1:34 PM

• Resolved

  Jul 28, 2026 · 2:43 PM

• Duration

  1h 8m

• Severity

  None

• ◆

  Identified

  Jul 28 · 1:34 PM Zapier

  We’re aware of an issue affecting the Close CRM integration where some customers may see errors when connecting or reconnecting their Close account in Zapier (for example, “invalid_client”). We’ve identified the failure point and are working with the relevant parties to restore normal authentication as quickly as possible. We’ll share another update as we learn more. If you’re impacted, please retry later. If the issue is urgent, contact Zapier Support at: _[https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help") with a screenshot of the error._

• ✓

  Resolved

  Jul 28 · 2:43 PM Zapier

  This issue affecting the Close CRM integration has been resolved. Customers should now be able to connect or reconnect their Close account in Zapier normally. We have also replayed impacted delayed/held Zap runs that were paused during the incident. If you’re still seeing errors connecting or reconnecting Close, please retry and contact Zapier Support at: _[https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")._