Service comparison

OpenAI vs. Character AI

OpenAI vs. Character AI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 101 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

OpenAI

openai.com

Online
- 90-day uptime
  
  87.26%
- Incidents (90d)
  
  41
  
  4 major · 37 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  139h
View status page →
Character AI

character.ai

Online
- 90-day uptime
  
  99.20%
- Incidents (90d)
  
  60
  
  60 major · 0 minor
- Median resolution
  
  11m
- Longest outage
  
  4h 9m
View status page →

Uptime over time

Availability across windows

Window	OpenAI	Character AI	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	78.70%	99.91%	-21.21 pp
Last 30 days	66.89%	99.10%	-32.21 pp
Last 90 days	87.26%	99.20%	-11.94 pp

Δ is percentage-point difference (OpenAI minus Character AI). Higher is better.

Incidents 90-day

Severity breakdown

OpenAI

41 total

4 major 37 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  139h
Character AI

60 total

60 major 0 minor
- Median resolution
  
  11m
- Longest outage
  
  4h 9m

Recent activity

Last 5 incidents, side-by-side

OpenAI
- May 29
  
  Users May Experience Issues Accessing ChatGPT
  
  8m
  
  Minor
- May 29
  
  Users may encounter issues with conversations
  
  1h 39m
  
  Minor
- May 29
  
  Users may encounter issues logging in or creating an account
  
  1h 44m
  
  Minor
- May 28
  
  Business plan subscription checkout issues on web and mobile web
  
  4h 43m
  
  Minor
- May 28
  
  Subscription checkout failing
  
  4h 7m
  
  Minor
View all incidents →
Character AI
- May 29
  
  Investigating an issue
  
  9m
  
  Major
- May 21
  
  Investigating an issue
  
  4m
  
  Major
- May 20
  
  Investigating an issue
  
  14m
  
  Major
- May 20
  
  Investigating an issue
  
  14m
  
  Major
- May 20
  
  Investigating an issue
  
  29m
  
  Major
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

OpenAI posted 87.26% vs. 99.20% for Character AI (Δ -11.94 pp). Incidents: 41 vs. 60 (-19).

Also compare

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