Service comparison

OpenAI vs. Character AI

OpenAI vs. Character AI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 146 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

OpenAI

openai.com

Ongoing incident
- 90-day uptime
  
  85.61%
- Incidents (90d)
  
  65
  
  7 major · 58 minor
- Median resolution
  
  1h 29m
- Longest outage
  
  139h
View status page →
Character AI

character.ai

Online
- 90-day uptime
  
  98.79%
- Incidents (90d)
  
  81
  
  81 major · 0 minor
- Median resolution
  
  11m
- Longest outage
  
  4h 49m
View status page →

Uptime over time

Availability across windows

Window	OpenAI	Character AI	Δ
Last 24 hours	92.85%	100.00%	-7.15 pp
Last 7 days	92.63%	98.32%	-5.69 pp
Last 30 days	87.16%	98.29%	-11.13 pp
Last 90 days	85.61%	98.79%	-13.18 pp

Δ is percentage-point difference (OpenAI minus Character AI). Higher is better.

Incidents 90-day

Severity breakdown

OpenAI

65 total

7 major 58 minor
- Median resolution
  
  1h 29m
- Longest outage
  
  139h
Character AI

81 total

81 major 0 minor
- Median resolution
  
  11m
- Longest outage
  
  4h 49m

Recent activity

Last 5 incidents, side-by-side

OpenAI
- Jun 19
  
  chatgpt.com access issues
  
  1h 43m
  
  Minor
- Jun 18
  
  SSO login errors for some ChatGPT Enterprise workspaces
  
  2h 59m
  
  Minor
- Jun 18
  
  ChatGPT failing to load or save
  
  28m
  
  Minor
- Jun 17
  
  Errors with conversations on Android and iOS devices
  
  1h 2m
  
  Major
- Jun 16
  
  Codex "Selected Model is at Capacity" Error
  
  3h 16m
  
  Minor
View all incidents →
Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

OpenAI posted 85.61% vs. 98.79% for Character AI (Δ -13.18 pp). Incidents: 65 vs. 81 (-16).

Also compare

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