Service comparison

OpenAI vs. Character AI

OpenAI vs. Character AI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 123 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

OpenAI

openai.com

Ongoing incident
- 90-day uptime
  
  61.20%
- Incidents (90d)
  
  95
  
  12 major · 83 minor
- Median resolution
  
  1h 44m
- Longest outage
  
  264h 55m
View status page →
Character AI

character.ai

Online
- 90-day uptime
  
  99.43%
- Incidents (90d)
  
  28
  
  28 major · 0 minor
- Median resolution
  
  20m
- Longest outage
  
  4h 49m
View status page →

Uptime over time

Availability across windows

Window	OpenAI	Character AI	Δ
Last 24 hours	98.61%	100.00%	-1.39 pp
Last 7 days	93.91%	100.00%	-6.09 pp
Last 30 days	80.41%	100.00%	-19.59 pp
Last 90 days	61.20%	99.43%	-38.23 pp

Δ is percentage-point difference (OpenAI minus Character AI). Higher is better.

Incidents 90-day

Severity breakdown

OpenAI

95 total

12 major 83 minor
- Median resolution
  
  1h 44m
- Longest outage
  
  264h 55m
Character AI

28 total

28 major 0 minor
- Median resolution
  
  20m
- Longest outage
  
  4h 49m

Recent activity

Last 5 incidents, side-by-side

OpenAI
- Aug 18
  
  Elevated errors deploying Sites
  
  20m
  
  Minor
- Aug 14
  
  Unexpected GPT-5.6 Terra responses
  
  Ongoing
  
  Minor
- Aug 13
  
  Elevated errors in ChatGPT conversations for Free users
  
  8h 38m
  
  Minor
- Aug 13
  
  Error while creating custom RBAC roles for Enterprise users
  
  8h 23m
  
  Minor
- Aug 11
  
  Increase in errors on API, Codex and Work Mode
  
  1h 7m
  
  Minor
View all incidents →
Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

OpenAI posted 61.20% vs. 99.43% for Character AI (Δ -38.23 pp). Incidents: 95 vs. 28 (+67).

Also compare

Other OpenAI comparisons

Monitor any service like this.

Pulsetic watches endpoints from 15+ global regions and alerts you before users notice.

Start monitoring free