Service comparison

OpenAI vs. ChatGPT

OpenAI vs. ChatGPT — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 150 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

OpenAI

openai.com

Online
- 90-day uptime
  
  59.73%
- Incidents (90d)
  
  75
  
  8 major · 67 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  264h 55m
View status page →
ChatGPT

chatgpt.com

Online
- 90-day uptime
  
  59.73%
- Incidents (90d)
  
  75
  
  8 major · 67 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  264h 55m
View status page →

Uptime over time

Availability across windows

Window	OpenAI	ChatGPT	Δ
Last 24 hours	9.10%	8.82%	+0.28 pp
Last 7 days	1.30%	1.26%	+0.04 pp
Last 30 days	19.95%	19.95%	0.00 pp
Last 90 days	59.73%	59.73%	0.00 pp

Δ is percentage-point difference (OpenAI minus ChatGPT). Higher is better.

Incidents 90-day

Severity breakdown

OpenAI

75 total

8 major 67 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  264h 55m
ChatGPT

75 total

8 major 67 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  264h 55m

Recent activity

Last 5 incidents, side-by-side

OpenAI
- Jul 10
  
  OpenAI website and Help Center content may be unavailable
  
  1h 54m
  
  Minor
- Jul 9
  
  Users are experiencing elevated errors when selecting models
  
  58m
  
  Minor
- Jul 7
  
  Elevated errors with image generation in ChatGPT
  
  4h 43m
  
  Minor
- Jul 1
  
  Codex, workspace analytics, conversation search, searching for custom GPTs, ChatGPT user invites, and Compliance Log Platform download endpoint not working in FedRAMP workspaces
  
  9d 22h 32m
  
  Minor
- Jun 27
  
  Issues with ChatGPT Windows desktop app
  
  5h 28m
  
  Minor
View all incidents →
ChatGPT
- Jul 10
  
  OpenAI website and Help Center content may be unavailable
  
  1h 54m
  
  Minor
- Jul 9
  
  Users are experiencing elevated errors when selecting models
  
  58m
  
  Minor
- Jul 7
  
  Elevated errors with image generation in ChatGPT
  
  4h 43m
  
  Minor
- Jul 1
  
  Codex, workspace analytics, conversation search, searching for custom GPTs, ChatGPT user invites, and Compliance Log Platform download endpoint not working in FedRAMP workspaces
  
  9d 22h 32m
  
  Minor
- Jun 27
  
  Issues with ChatGPT Windows desktop app
  
  5h 28m
  
  Minor
View all incidents →

Bottom line

It's a tie

OpenAI and ChatGPT are evenly matched on uptime.

OpenAI posted 59.73% vs. 59.73% for ChatGPT (Δ 0.00 pp). Incidents: 75 vs. 75 (0).

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