Service comparison

OpenAI vs. ChatGPT

OpenAI vs. ChatGPT — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 82 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

OpenAI

openai.com

Online
- 90-day uptime
  
  87.26%
- Incidents (90d)
  
  41
  
  4 major · 37 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  139h
View status page →
ChatGPT

chatgpt.com

Online
- 90-day uptime
  
  87.26%
- Incidents (90d)
  
  41
  
  4 major · 37 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  139h
View status page →

Uptime over time

Availability across windows

Window	OpenAI	ChatGPT	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	78.70%	78.70%	0.00 pp
Last 30 days	66.88%	66.88%	0.00 pp
Last 90 days	87.26%	87.26%	0.00 pp

Δ is percentage-point difference (OpenAI minus ChatGPT). Higher is better.

Incidents 90-day

Severity breakdown

OpenAI

41 total

4 major 37 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  139h
ChatGPT

41 total

4 major 37 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  139h

Recent activity

Last 5 incidents, side-by-side

OpenAI
- May 29
  
  Users May Experience Issues Accessing ChatGPT
  
  8m
  
  Minor
- May 29
  
  Users may encounter issues with conversations
  
  1h 39m
  
  Minor
- May 29
  
  Users may encounter issues logging in or creating an account
  
  1h 44m
  
  Minor
- May 28
  
  Business plan subscription checkout issues on web and mobile web
  
  4h 43m
  
  Minor
- May 28
  
  Subscription checkout failing
  
  4h 7m
  
  Minor
View all incidents →
ChatGPT
- May 29
  
  Users May Experience Issues Accessing ChatGPT
  
  8m
  
  Minor
- May 29
  
  Users may encounter issues with conversations
  
  1h 39m
  
  Minor
- May 29
  
  Users may encounter issues logging in or creating an account
  
  1h 44m
  
  Minor
- May 28
  
  Business plan subscription checkout issues on web and mobile web
  
  4h 43m
  
  Minor
- May 28
  
  Subscription checkout failing
  
  4h 7m
  
  Minor
View all incidents →

Bottom line

It's a tie

OpenAI and ChatGPT are evenly matched on uptime.

OpenAI posted 87.26% vs. 87.26% for ChatGPT (Δ 0.00 pp). Incidents: 41 vs. 41 (0).

Also compare

Other OpenAI comparisons

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