Service comparison

Zapier vs. Make

Zapier vs. Make — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 51 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Zapier

zapier.com

Ongoing incident
- 90-day uptime
  
  84.04%
- Incidents (90d)
  
  37
  
  1 major · 36 minor
- Median resolution
  
  1h 49m
- Longest outage
  
  185h 22m
View status page →
Make

make.com

Major outage
- 90-day uptime
  
  88.70%
- Incidents (90d)
  
  14
  
  9 major · 5 minor
- Median resolution
  
  2h 2m
- Longest outage
  
  174h 32m
View status page →

Uptime over time

Availability across windows

Window	Zapier	Make	Δ
Last 24 hours	100.00%	54.44%	+45.56 pp
Last 7 days	100.00%	73.14%	+26.86 pp
Last 30 days	71.82%	69.64%	+2.18 pp
Last 90 days	84.04%	88.70%	-4.66 pp

Δ is percentage-point difference (Zapier minus Make). Higher is better.

Incidents 90-day

Severity breakdown

Zapier

37 total

1 major 36 minor
- Median resolution
  
  1h 49m
- Longest outage
  
  185h 22m
Make

14 total

9 major 5 minor
- Median resolution
  
  2h 2m
- Longest outage
  
  174h 32m

Recent activity

Last 5 incidents, side-by-side

Zapier
- Jul 13
  
  Elevated authentication errors (401s) impacting multiple products
  
  4h 4m
  
  Minor
- Jul 11
  
  AI by Zapier
  
  3h 15m
  
  Minor
- Jul 8
  
  Increased 4XX errors from Airtable
  
  48m
  
  Minor
- Jul 7
  
  Users who sign up for a Team trial are instead signed up for a Pro trial.
  
  7h 5m
  
  Minor
- Jun 30
  
  Slack Find Message action is unable to find bot messages
  
  2d 11h 23m
  
  Minor
View all incidents →
Make
- Jul 19
  
  US2 - New connection & connection re-authorization resulting in error (SC424)
  
  1d 2h 51m
  
  Major
- Jul 17
  
  Login to make.com doesn't work
  
  47m
  
  Major
- Jul 17
  
  Etsy - default connection issues
  
  Ongoing
  
  Major
- Jul 17
  
  Login issues across multiple zones
  
  2h
  
  Major
- Jul 7
  
  LinkedIn* app connections results in "The application is disabled"
  
  7d 6h 32m
  
  Major
View all incidents →

Bottom line

Make wins

Make edges out on 90-day uptime.

Zapier posted 84.04% vs. 88.70% for Make (Δ -4.66 pp). Incidents: 37 vs. 14 (+23).

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