37signals Status · History · Incident #2325

RESOLVED

HEY is down

Critical · Started Dec 5, 2025 · 8:49 AM

Duration

23m
Severity

Critical
Detection lead

—
User reports

—

Summary

HEY is down

Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Started

Dec 5, 2025 · 8:49 AM
Resolved

Dec 5, 2025 · 9:12 AM
Duration

23m
Severity

Critical

Event timeline

How this incident unfolded

◐

Investigating
Dec 5 · 8:49 AM 37signals

HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
✓

Resolved
Dec 5 · 9:12 AM 37signals

Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Pattern

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