EU App and API issues

Summary

EU App and API issues

This incident has been resolved.

• Started

  Jan 26, 2026 · 3:01 AM

• Resolved

  Jan 26, 2026 · 3:29 AM

• Duration

  28m

• Severity

  Minor

• ◐

  Investigating

  Jan 26 · 3:01 AM Asana

  We are investigating an elevated rate of API errors as well as delays reflecting changes for the App in EU.

• ◉

  Monitoring

  Jan 26 · 3:19 AM Asana

  We have identified certain expensive workloads and reduced background processing to mitigate this. We see recovery in user facing services and are investigating the expensive workloads; user traffic is now working normally.

• ◉

  Monitoring

  Jan 26 · 3:20 AM Asana

  We are continuing to monitor for any further issues.

• ✓

  Resolved

  Jan 26 · 3:29 AM Asana

  This incident has been resolved.