Asana Status · History · Incident #387

RESOLVED

Downtime for the Asana web app

Major · Started Jan 5, 2026 · 9:17 PM

  • Duration

    32m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Downtime for the Asana web app

Thank you for your patience. Service is fully restored, and the Asana web app is back to normal functionality.


  • Started

    Jan 5, 2026 · 9:17 PM

  • Resolved

    Jan 5, 2026 · 9:50 PM

  • Duration

    32m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jan 5 · 9:17 PM Asana

    Users are currently unable to begin new sessions in the Asana web app. Our engineers are working to investigate and mitigate this issue as soon as possible. Existing web sessions are unaffected, along with mobile and API traffic.

  • Monitoring

    Jan 5 · 9:29 PM Asana

    Our engineers have identified and reverted the change preventing users from starting new Asana web app sessions. We're monitoring the situation to ensure recovery. The Asana web app is operational, and other services (mobile, API) are unaffected.

  • Resolved

    Jan 5 · 9:50 PM Asana

    Thank you for your patience. Service is fully restored, and the Asana web app is back to normal functionality.

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