ChatGPT Status · History · Incident #136900

RESOLVED

Degraded Performance affecting Agents API

Minor · Started Sep 14, 2026 · 11:20 PM

Duration

18m
Severity

Minor
Detection lead

—
User reports

Peak 1/hr

Summary

Degraded Performance affecting Agents API

The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.

Started

Sep 14, 2026 · 11:20 PM
Resolved

Sep 14, 2026 · 11:39 PM
Duration

18m
Severity

None

Event timeline

How this incident unfolded

◉

Monitoring
Sep 14 · 11:20 PM ChatGPT

Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.
◉

Monitoring
Sep 14 · 11:28 PM ChatGPT

We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.
✓

Resolved
Sep 14 · 11:39 PM ChatGPT

The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 1 reports/hr

← Before incident After →

Pattern

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