New ChatGPT App Not Available For Enterprise Users Without Codex Permissions

Summary

New ChatGPT App Not Available For Enterprise Users Without Codex Permissions

All impacted services have now fully recovered.

• Started

  Jul 17, 2026 · 3:32 PM

• Resolved

  Jul 18, 2026 · 5:45 AM

• Duration

  14h 12m

• Severity

  Major

• ◆

  Identified

  Jul 17 · 3:32 PM ChatGPT

  Enterprise users who do not have Codex RBAC enabled may see a "codex_cli_workspace_disabled" error when trying to log into the new ChatGPT app post-install. Please use our ChatGPT Classic while we work to implement a fix.

• ✓

  Resolved

  Jul 18 · 5:45 AM ChatGPT

  A fix has been released. Please update to the latest version of the ChatGPT app to receive the fix.

• ◆

  Identified

  Jul 18 · 7:43 AM ChatGPT

  We have identified that this issue has recurred for some Enterprise users. We are working to resolve this.

• ✓

  Resolved

  Jul 18 · 8:24 AM ChatGPT

  All impacted services have now fully recovered.