Claude Status · History · Incident #6883

RESOLVED

Degraded performance on platform.claude.com and Claude for Microsoft Office 365

Minor · Started Sep 1, 2026 · 5:05 PM

Duration

1h 1m
Severity

Minor
Detection lead

—
User reports

Peak 2/hr

Summary

Degraded performance on platform.claude.com and Claude for Microsoft Office 365

This issue has been resolved.

Started

Sep 1, 2026 · 5:05 PM
Resolved

Sep 1, 2026 · 6:07 PM
Duration

1h 1m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Sep 1 · 5:05 PM Claude

We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.
◉

Monitoring
Sep 1 · 5:52 PM Claude

We are seeing success rates recover across affected services. Core inference and the API are not impacted.
✓

Resolved
Sep 1 · 6:07 PM Claude

This issue has been resolved.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 2 reports/hr

← Before incident After →

Pattern

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