Elevated latency on the Claude API for some users

Minor · Started Sep 10, 2026 · 9:43 PM

Duration

Ongoing
Severity

Minor
Detection lead

—
User reports

Peak 2/hr

Summary

Elevated latency on the Claude API for some users

We are experiencing slower than normal response times on the Claude API for some customers whose traffic enters through the US Midwest. Users may experience elevated latency and some request timeouts.

Started

Sep 10, 2026 · 9:43 PM
Status

Identified
Duration

Ongoing
Severity

Minor

Event timeline

How this incident unfolded

◆

Identified
Sep 10 · 9:43 PM Claude

We are experiencing slower than normal response times on the Claude API for some customers whose traffic enters through the US Midwest. Users may experience elevated latency and some request timeouts.