Grok Bot computers unreachable for some users

Summary

Grok Bot computers unreachable for some users

This incident has been resolved.

• Started

  Sep 7, 2026 · 8:32 PM

• Resolved

  Sep 7, 2026 · 9:37 PM

• Duration

  1h 5m

• Severity

  Major

• ◐

  Investigating

  Sep 7 · 8:32 PM Cursor

  We have identified an issue affecting Grok Bot. Some users may be unable to reach their Grok Bot computer, and Recover or Reset may fail. Your data is not affected. A fix is rolling out and we will post another update shortly.

• ◆

  Identified

  Sep 7 · 8:33 PM Cursor

  The root cause has been identified and a fix is being implemented.

• ◉

  Monitoring

  Sep 7 · 8:41 PM Cursor

  A fix has been implemented and we are monitoring for service restoration.

• ✓

  Resolved

  Sep 7 · 9:37 PM Cursor

  This incident has been resolved.