ElevenLabs Status · History · Incident #5379

RESOLVED

WhatsApp outbound message failures

Major · Started Jul 9, 2026 · 5:33 PM

Duration

5h 1m
Severity

Major
Detection lead

—
User reports

—

Summary

WhatsApp outbound message failures

The fix has been released. Outbound WhatsApp messaging is operating normally.

Started

Jul 9, 2026 · 5:33 PM
Resolved

Jul 9, 2026 · 10:34 PM
Duration

5h 1m
Severity

Major

Event timeline

How this incident unfolded

◆

Identified
Jul 9 · 5:33 PM ElevenLabs

Customers using WhatsApp to initiate outbound messages will see failed conversations. We've identified the problem and a fix is being rolled out.
✓

Resolved
Jul 9 · 10:34 PM ElevenLabs

The fix has been released. Outbound WhatsApp messaging is operating normally.

Pattern

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