ElevenLabs Status · History · Incident #5623

RESOLVED

Conversation History Not Showing Recent Calls (EU Residency) - All Conversation are appearing with a delay

Minor · Started Jul 17, 2026 · 8:37 AM

  • Duration

    44m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Conversation History Not Showing Recent Calls (EU Residency) - All Conversation are appearing with a delay

The issue has been resolved. All the previous conversations should be visible now.


  • Started

    Jul 17, 2026 · 8:37 AM

  • Resolved

    Jul 17, 2026 · 9:22 AM

  • Duration

    44m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jul 17 · 8:37 AM ElevenLabs

    Conversations in the EU Residency are appearing in Conversation History with a smaller delay. However, nothing is lost; all the conversations are saved. We are working on a fix.

  • Monitoring

    Jul 17 · 9:05 AM ElevenLabs

    We have fixed the issue, all the conversations should become visible. We are monitoring the situation.

  • Resolved

    Jul 17 · 9:22 AM ElevenLabs

    The issue has been resolved. All the previous conversations should be visible now.

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