Fly.io Status · History · Incident #6791

RESOLVED

Networking Issues in GRU

Minor · Started Aug 28, 2026 · 9:56 PM

  • Duration

    40m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Networking Issues in GRU

This incident has been resolved.


  • Started

    Aug 28, 2026 · 9:56 PM

  • Resolved

    Aug 28, 2026 · 10:36 PM

  • Duration

    40m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 28 · 9:56 PM Fly.io

    We are investigating networking issues impacting some hosts in GRU (São Paulo, Brazil) region. Some apps in GRU may experience increased latency or packet loss.

  • Monitoring

    Aug 28 · 10:00 PM Fly.io

    Networking performance in GRU has normalized and we are no longer seeing issues. We are continuing to monitor to ensure a full recovery.

  • Identified

    Aug 28 · 10:12 PM Fly.io

    We are seeing a recurrance in networking issues in GRU. Some apps in the region may experience increased latency or packet loss. We are working with our upstream networking provider to resolve.

  • Identified

    Aug 28 · 10:36 PM Fly.io

    Our upstream provider has implemented a fix. Network performance in GRU has normalized.

  • Resolved

    Aug 28 · 10:36 PM Fly.io

    This incident has been resolved.

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