Incident with Copilot AI Model Providers

Summary

Incident with Copilot AI Model Providers

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

• Started

  Jul 29, 2026 · 8:07 PM

• Resolved

  Jul 29, 2026 · 9:51 PM

• Duration

  1h 44m

• Severity

  Minor

• ◐

  Investigating

  Jul 29 · 8:07 PM GitHub

  We are investigating reports of degraded performance for Copilot AI Model Providers

• ◐

  Investigating

  Jul 29 · 8:07 PM GitHub

  We are seeing increased error rates with requests to specific model providers.

• ◐

  Investigating

  Jul 29 · 8:18 PM GitHub

  We are investigating increased error rates affecting GitHub Copilot requests to external AI model providers. Some users may experience failures or degraded performance when using Copilot features.

• ◐

  Investigating

  Jul 29 · 8:38 PM GitHub

  The external AI model provider has identified the issue and is working to resolve.

• ◐

  Investigating

  Jul 29 · 9:08 PM GitHub

  The external AI model provider is continuing to investigate.

• ◐

  Investigating

  Jul 29 · 9:51 PM GitHub

  The external ai model provider has resolved the issues, and we have verified Copilot's traffic is fully recovered.

• ✓

  Resolved

  Jul 29 · 9:51 PM GitHub

  This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.