GitHub Status · History · Incident #6033

RESOLVED

Copilot model Claude Fable 5 experiencing elevated errors

Minor · Started Jul 30, 2026 · 9:07 AM

  • Duration

    1h 4m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Copilot model Claude Fable 5 experiencing elevated errors

On July 30, 2026, the Claude Fable 5 model in GitHub Copilot experienced degraded availability for approximately 73 minutes, from 08:33 to 09:46 UTC. During this time, requests to Claude Fable 5 in Copilot chat and IDE surfaces frequently failed or timed out. This was caused by an issue with an upstream model provider. Other Copilot models were not affected, and users could continue working by selecting another model or 'Auto'. Availability for Claude Fable 5 fully recovered once the provider resolved their outage at 09:46 UTC, and we confirmed resolution at 10:12 UTC.


  • Started

    Jul 30, 2026 · 9:07 AM

  • Resolved

    Jul 30, 2026 · 10:12 AM

  • Duration

    1h 4m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jul 30 · 9:07 AM GitHub

    We are investigating reports of degraded performance for Copilot AI Model Providers

  • Investigating

    Jul 30 · 9:17 AM GitHub

    We are experiencing degraded availability for the Claude Fable 5 model in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.

  • Investigating

    Jul 30 · 10:11 AM GitHub

    The issues with our upstream model provider have been resolved, and Claude Fable 5 is once again available in Copilot products and IDE surfaces.<br /><br />We will continue monitoring to ensure stability, but mitigation is complete.

  • Resolved

    Jul 30 · 10:12 AM GitHub

    On July 30, 2026, the Claude Fable 5 model in GitHub Copilot experienced degraded availability for approximately 73 minutes, from 08:33 to 09:46 UTC. During this time, requests to Claude Fable 5 in Copilot chat and IDE surfaces frequently failed or timed out. This was caused by an issue with an upstream model provider. Other Copilot models were not affected, and users could continue working by selecting another model or 'Auto'. Availability for Claude Fable 5 fully recovered once the provider resolved their outage at 09:46 UTC, and we confirmed resolution at 10:12 UTC.

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