Errors when attempting to select templates for campaigns

Summary

Errors when attempting to select templates for campaigns

Customers should no longer see any errors when selecting a template while creating or editing a campaign. This incident has been resolved.

• Started

  Jun 10, 2026 · 2:47 PM

• Resolved

  Jun 10, 2026 · 3:46 PM

• Duration

  58m

• Severity

  Minor

• ◐

  Investigating

  Jun 10 · 2:47 PM Klaviyo

  Customers may be experiencing an error when selecting a template while creating or editing a campaign. Our team is actively investigating and will share another update as soon as we have more information.

• ◆

  Identified

  Jun 10 · 3:02 PM Klaviyo

  We have identified the root cause and are working on a fix. We will share another update shortly.

• ◉

  Monitoring

  Jun 10 · 3:23 PM Klaviyo

  A fix has been deployed and system performance is improving. Customers should start to be able to successfully select a template. We continue to monitor closely and appreciate your patience throughout this incident.

• ✓

  Resolved

  Jun 10 · 3:46 PM Klaviyo

  Customers should no longer see any errors when selecting a template while creating or editing a campaign. This incident has been resolved.