Klaviyo Status · History · Incident #5178

ACTIVE INCIDENT

Infrastructure for consent.

Maintenance · Started Jul 6, 2026 · 5:32 PM

  • Duration

    Ongoing

  • Severity

    Maintenance

  • Detection lead

  • User reports

Summary

Infrastructure for consent.

Beginning at 6:00 PM (US Eastern Time) on Monday, July 6th, 2026, Klaviyo's Engineering team will perform maintenance on our infrastructure for consent. We expect the maintenance period to last approximately 1 hour. During this time, in-app and API operations related to SMS and Whatsapp Consent may be temporarily unavailable. This includes subscribes and unsubscribes. Please note that no data will be lost during this maintenance and these features should run as expected once maintenance has completed.


  • Started

    Jul 6, 2026 · 5:32 PM

  • Status

    Investigating

  • Duration

    Ongoing

  • Severity

    Maintenance

Event timeline

How this incident unfolded

  • Investigating

    Jul 6 · 5:32 PM Klaviyo

    Beginning at 6:00 PM (US Eastern Time) on Monday, July 6th, 2026, Klaviyo's Engineering team will perform maintenance on our infrastructure for consent. We expect the maintenance period to last approximately 1 hour. During this time, in-app and API operations related to SMS and Whatsapp Consent may be temporarily unavailable. This includes subscribes and unsubscribes. Please note that no data will be lost during this maintenance and these features should run as expected once maintenance has completed.

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