Service Issue - Object Storage

Summary

Service Issue - Object Storage

On July 18, 2026, between approximately 00:30 UTC and 04:00 UTC, users might have experienced 5xx errors while trying to create a new bucket in the Object Storage for the following endpoints. * [us-ord-1.linodeobjects.com](http://us-ord-1.linodeobjects.com) * [us-lax-1.linodeobjects.com](http://us-lax-1.linodeobjects.com) * [us-iad-1.linodeobjects.com](http://us-iad-1.linodeobjects.com) * [us-sea-1.linodeobjects.com](http://us-sea-1.linodeobjects.com) * [fr-par-1.linodeobjects.com](http://fr-par-1.linodeobjects.com) ‌The issue began when the infrastructure supporting Object Storage entered a degraded state across all nodes. This prevented the service from processing requests, resulting in failures during bucket creation operations. ‌To mitigate the impact, we have applied a fix at the backend system responsible for bucket creation. The impact was mitigated following this action. ‌Our subject matter experts are investigating the root cause and will take appropriate preventive actions. ‌We apologize for the impact and appreciate your patience and ongoing support. We are making configuration and operational changes to our systems to help prevent this from happening again, and remain committed to continuous improvement. ‌This summary provides an overview of our current understanding of the incident, given the information available. Our investigation is ongoing, and any information herein is subject to change.

• Started

  Jul 18, 2026 · 3:34 AM

• Resolved

  Jul 18, 2026 · 4:36 AM

• Duration

  1h 1m

• Severity

  Minor

• ◐

  Investigating

  Jul 18 · 3:34 AM Linode

  Our team is investigating an issue affecting the Object Storage service. During this time, users may experience connection timeouts and errors with this service.

• ◆

  Identified

  Jul 18 · 3:54 AM Linode

  Our team has identified the issue affecting the Object Storage service. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.

• ✓

  Resolved

  Jul 18 · 4:36 AM Linode

  We haven’t observed any additional issues with the Object Storage service, and will now consider this incident resolved. If you continue to experience problems, please <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a> for assistance.

• ✓

  Postmortem

  Jul 21 · 3:26 PM Linode

  On July 18, 2026, between approximately 00:30 UTC and 04:00 UTC, users might have experienced 5xx errors while trying to create a new bucket in the Object Storage for the following endpoints. * [us-ord-1.linodeobjects.com](http://us-ord-1.linodeobjects.com) * [us-lax-1.linodeobjects.com](http://us-lax-1.linodeobjects.com) * [us-iad-1.linodeobjects.com](http://us-iad-1.linodeobjects.com) * [us-sea-1.linodeobjects.com](http://us-sea-1.linodeobjects.com) * [fr-par-1.linodeobjects.com](http://fr-par-1.linodeobjects.com) ‌The issue began when the infrastructure supporting Object Storage entered a degraded state across all nodes. This prevented the service from processing requests, resulting in failures during bucket creation operations. ‌To mitigate the impact, we have applied a fix at the backend system responsible for bucket creation. The impact was mitigated following this action. ‌Our subject matter experts are investigating the root cause and will take appropriate preventive actions. ‌We apologize for the impact and appreciate your patience and ongoing support. We are making configuration and operational changes to our systems to help prevent this from happening again, and remain committed to continuous improvement. ‌This summary provides an overview of our current understanding of the incident, given the information available. Our investigation is ongoing, and any information herein is subject to change.