Connectivity Issue - IT-MIL (Milan) data center

Summary

Connectivity Issue - IT-MIL (Milan) data center

On August 14, 2026, starting around 17:30 UTC, during an event in our IT-MIL \(Milan\) data center, multiple alerts were triggered indicating that multiple hosts in this data center became unreachable. ‌ Akamai immediately began investigating the issue and working to restore the impacted hosts. During the impact window, customers would have experienced intermittent connection timeouts and errors across all services deployed in this data center. ‌ We restored the impacted hosts and fixed the connectivity issues at 21:20 UTC on August 14, 2026. We are still investigating the cause of the failure condition. ‌ We are committed to preventing future incidents and will conduct a thorough investigation into why the hosts became unreachable, implementing measures to enhance stability and reliability. ‌ This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing, and any information herein is subject to change.

• Started

  Aug 14, 2026 · 8:13 PM

• Resolved

  Aug 14, 2026 · 9:30 PM

• Duration

  1h 17m

• Severity

  Minor

• ◐

  Investigating

  Aug 14 · 8:13 PM Linode

  Our team is investigating an issue affecting connectivity in our IT-MIL (Milan) data center. During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.

• ◐

  Investigating

  Aug 14 · 9:18 PM Linode

  We are continuing to investigate this issue. We will share additional updates as we have more information.

• ✓

  Resolved

  Aug 14 · 9:30 PM Linode

  We haven’t observed any additional connectivity issues in our IT-MIL (Milan) data center and will now consider this incident resolved. If you continue to experience problems, please <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a> for assistance.

• ✓

  Postmortem

  Aug 18 · 7:02 PM Linode

  On August 14, 2026, starting around 17:30 UTC, during an event in our IT-MIL \(Milan\) data center, multiple alerts were triggered indicating that multiple hosts in this data center became unreachable. ‌ Akamai immediately began investigating the issue and working to restore the impacted hosts. During the impact window, customers would have experienced intermittent connection timeouts and errors across all services deployed in this data center. ‌ We restored the impacted hosts and fixed the connectivity issues at 21:20 UTC on August 14, 2026. We are still investigating the cause of the failure condition. ‌ We are committed to preventing future incidents and will conduct a thorough investigation into why the hosts became unreachable, implementing measures to enhance stability and reliability. ‌ This summary provides an overview of our current understanding of the incident given the information available. Our investigation is ongoing, and any information herein is subject to change.