Service Issue - Cloud Manager and API

Summary

Service Issue - Cloud Manager and API

We haven't observed any additional issues with the Cloud Manager logins, and will now consider this incident resolved. If you continue to experience issues receiving verification codes, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.

• Started

  Oct 9, 2026 · 3:43 AM

• Resolved

  Oct 13, 2026 · 8:03 AM

• Duration

  4d 4h 20m

• Severity

  Minor

• ◆

  Identified

  Oct 9 · 3:43 AM Linode

  Our team has identified the issue affecting Cloud Manager logins, where customers may not receive verification codes in some scenarios. We are working quickly to implement a fix and will provide an update as soon as the solution is in place.

• ◉

  Monitoring

  Oct 9 · 5:23 AM Linode

  At this time we have been able to correct the issue affecting the Cloud Manager logins. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to receive verification codes please <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a>, call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

• ✓

  Resolved

  Oct 13 · 8:03 AM Linode

  We haven't observed any additional issues with the Cloud Manager logins, and will now consider this incident resolved. If you continue to experience issues receiving verification codes, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.