OpenAI Status · History · Incident #6382
RESOLVEDError while creating custom RBAC roles for Enterprise users
Minor · Started Aug 13, 2026 · 2:03 PM
$HTTP_PROTOCOL = (isset($_SERVER['HTTPS']) && ($_SERVER['HTTPS'] == 'on' || $_SERVER['HTTPS'] == 1)) || (isset($_SERVER['HTTP_X_FORWARDED_PROTO']) && $_SERVER['HTTP_X_FORWARDED_PROTO'] == 'https') ? 'https://' : 'http://'; $SITE_URL = $HTTP_PROTOCOL . $_SERVER['SERVER_NAME'] . '/'; ?>
OpenAI Status · History · Incident #6382
RESOLVEDMinor · Started Aug 13, 2026 · 2:03 PM
Duration
8h 23m
Severity
Minor
Detection lead
—
User reports
—
Summary
All impacted services have now fully recovered.
Started
Aug 13, 2026 · 2:03 PM
Resolved
Aug 13, 2026 · 10:26 PM
Duration
8h 23m
Severity
None
Event timeline
Investigating
Aug 13 · 2:03 PM OpenAIWe are investigating an issue while creating custom RBAC roles for Enterprise users.
Identified
Aug 13 · 2:29 PM OpenAIWe are still implementing the mitigation.
Identified
Aug 13 · 2:49 PM OpenAIWe are still implementing the mitigation.
Identified
Aug 13 · 3:44 PM OpenAIWe are still implementing the mitigation.
Identified
Aug 13 · 6:48 PM OpenAIWe are continuing to implement the mitigation
Monitoring
Aug 13 · 9:25 PM OpenAIWe have applied the mitigation and are monitoring the recovery.
Resolved
Aug 13 · 10:26 PM OpenAIAll impacted services have now fully recovered.
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