OpenAI Status · History · Incident #6382

RESOLVED

Error while creating custom RBAC roles for Enterprise users

Minor · Started Aug 13, 2026 · 2:03 PM

  • Duration

    8h 23m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Error while creating custom RBAC roles for Enterprise users

All impacted services have now fully recovered.


  • Started

    Aug 13, 2026 · 2:03 PM

  • Resolved

    Aug 13, 2026 · 10:26 PM

  • Duration

    8h 23m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    Aug 13 · 2:03 PM OpenAI

    We are investigating an issue while creating custom RBAC roles for Enterprise users.

  • Identified

    Aug 13 · 2:29 PM OpenAI

    We are still implementing the mitigation.

  • Identified

    Aug 13 · 2:49 PM OpenAI

    We are still implementing the mitigation.

  • Identified

    Aug 13 · 3:44 PM OpenAI

    We are still implementing the mitigation.

  • Identified

    Aug 13 · 6:48 PM OpenAI

    We are continuing to implement the mitigation

  • Monitoring

    Aug 13 · 9:25 PM OpenAI

    We have applied the mitigation and are monitoring the recovery.

  • Resolved

    Aug 13 · 10:26 PM OpenAI

    All impacted services have now fully recovered.

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