[SBG][Storage] - Object Storage S3 incident notification

Summary

[SBG][Storage] - Object Storage S3 incident notification

We are pleased to inform you that the incident affecting our Storage offering has been resolved. <b>Start time :</b> 17/08/2026 09:31 UTC <b>End time :</b> 18/08/2026 11:33 UTC <b>Root Cause :</b> This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.

• Started

  Aug 17, 2026 · 10:36 AM

• Resolved

  Aug 18, 2026 · 11:35 AM

• Duration

  1d 58m

• Severity

  None

• ◉

  Monitoring

  Aug 17 · 10:36 AM OVHcloud

  Service has been fully restored since 17/08/2026 10:12 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : <b>Start time :</b> 17/08/2026 09:31 UTC <b>Impacted Service(s) :</b> 503 errors where temporarily present. <b>Customers Impact :</b> Customers were temporarily facing 503 errors when trying to access Object Storage S3 in SBG. <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

• ◉

  Monitoring

  Aug 18 · 7:59 AM OVHcloud

  We have new information regarding the incident that affected your service(s). Please find below an update on the situation: <b>Ongoing Actions :</b> Our team continues to closely monitor the situation to ensure the service remains stable and fully operational. We will keep you informed as soon as further information becomes available.

• ✓

  Resolved

  Aug 18 · 11:35 AM OVHcloud

  We are pleased to inform you that the incident affecting our Storage offering has been resolved. <b>Start time :</b> 17/08/2026 09:31 UTC <b>End time :</b> 18/08/2026 11:33 UTC <b>Root Cause :</b> This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.