[GRA5/6/7/8/9/11][Compute - Instance] - Instance incident notification

Summary

[GRA5/6/7/8/9/11][Compute - Instance] - Instance incident notification

We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. <b>Start time :</b> 25/08/2026 06:05 UTC <b>End time :</b> 25/08/2026 07:03 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

• Started

  Aug 25, 2026 · 6:24 AM

• Resolved

  Aug 25, 2026 · 7:11 AM

• Duration

  47m

• Severity

  Major

• ◆

  Identified

  Aug 25 · 6:24 AM OVHcloud

  We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA5/6/7/8/9/11 regions. Here are some supplementary details : <b>Start time :</b> 25/08/2026 06:05 UTC <b>Impacted Service(s) :</b> Some instances in the GRA5/6/7/8/9/11 regions are unreachable. <b>Customers Impact :</b> Some customers are temporarily unable to access instances located on the specified region. <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. <b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

• ✓

  Resolved

  Aug 25 · 7:11 AM OVHcloud

  We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. <b>Start time :</b> 25/08/2026 06:05 UTC <b>End time :</b> 25/08/2026 07:03 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.