Pantheon Status · History · Incident #5916

RESOLVED

Dashboard Login Issues

Minor · Started Jul 27, 2026 · 12:33 AM

  • Duration

    4h 16m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Dashboard Login Issues

This incident has been resolved. Google login option is now working as expected Thank you for your patience.


  • Started

    Jul 27, 2026 · 12:33 AM

  • Resolved

    Jul 27, 2026 · 4:49 AM

  • Duration

    4h 16m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jul 27 · 12:33 AM Pantheon

    We are currently experiencing an issue with the "Connect to Google" login option on the Pantheon Dashboard. All live sites remain fully operational and unaffected. Our engineering team is actively working to identify the root cause and implement a resolution. If you need immediate assistance, please contact us by email at helpdesk@pantheon.io. We will provide our next update as soon as more information becomes available.

  • Investigating

    Jul 27 · 1:38 AM Pantheon

    We’re actively investigating the issue and will keep you updated. For urgent support, please contact helpdesk@pantheon.io.

  • Monitoring

    Jul 27 · 3:09 AM Pantheon

    A fix has been deployed, and the initial Dashboard login tests reflect positive results. Our team is closely monitoring. We will provide a final update once the resolution is verified. If you continue to experience the same issue, please contact us directly at helpdesk@pantheon.io.

  • Resolved

    Jul 27 · 4:49 AM Pantheon

    This incident has been resolved. Google login option is now working as expected Thank you for your patience.

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