Sanity Status · History · Incident #1507

RESOLVED

Elevated error rates on the Asset CDN

Minor · Started Mar 21, 2026 · 11:30 AM

  • Duration

    < 1m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Elevated error rates on the Asset CDN

Between 10:12 and 11:08 UTC, we experienced a sustained error rate on the Asset CDN. Some customers will have received elevated rates of 5xx errors when requesting images during this time. A fix was implemented at 11:03 UTC and the Asset CDN fully recovered by 11:08 UTC. We apologize for the disruption of service and the impact this had on operations.


  • Started

    Mar 21, 2026 · 11:30 AM

  • Resolved

    Mar 21, 2026 · 11:30 AM

  • Duration

    < 1m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Resolved

    Mar 21 · 4:26 PM Sanity

    Between 10:12 and 11:08 UTC, we experienced a sustained error rate on the Asset CDN. Some customers will have received elevated rates of 5xx errors when requesting images during this time. A fix was implemented at 11:03 UTC and the Asset CDN fully recovered by 11:08 UTC. We apologize for the disruption of service and the impact this had on operations.

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