Studio Connectivity Issues

Summary

Studio Connectivity Issues

This incident has been resolved.

• Started

  Jul 22, 2026 · 11:45 AM

• Resolved

  Jul 22, 2026 · 6:05 PM

• Duration

  6h 20m

• Severity

  Major

• ◐

  Investigating

  Jul 22 · 11:45 AM Sanity

  We are investigating reports of connectivity issues affecting Sanity Studio. Some users may experience the Studio getting stuck on "Trying to connect" or failing to load. Our engineering team is actively investigating the issue and we will provide updates as soon as more information is available.

• ◉

  Monitoring

  Jul 22 · 12:01 PM Sanity

  A fix has been implemented and we are monitoring the results.

• ◐

  Investigating

  Jul 22 · 1:22 PM Sanity

  We have identified that the issue has recurred for some users after the earlier mitigation. Our engineering team is actively investigating the remaining connectivity issues and working to restore full service. We will continue to provide updates as more information becomes available.

• ◉

  Monitoring

  Jul 22 · 1:23 PM Sanity

  A fix has been implemented and we are monitoring the results.

• ◆

  Identified

  Jul 22 · 3:11 PM Sanity

  We've identified a recurrence of the issue affecting additional services. Our engineering team is actively implementing further mitigation and investigating the remaining impact. We will continue to provide updates as they become available.

• ◆

  Identified

  Jul 22 · 3:52 PM Sanity

  We are continuing to work on a fix for this issue.

• ◉

  Monitoring

  Jul 22 · 3:53 PM Sanity

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Jul 22 · 6:05 PM Sanity

  This incident has been resolved.