Span & Transaction ingestion delayed in DE

Summary

Span & Transaction ingestion delayed in DE

All backlogs have been processed.

• Started

  Aug 13, 2026 · 5:47 PM

• Resolved

  Aug 13, 2026 · 10:27 PM

• Duration

  4h 39m

• Severity

  Major

• ◐

  Investigating

  Aug 13 · 5:47 PM Sentry

  We are currently investigating ingestion delays for spans and transactions in DE

• ◐

  Investigating

  Aug 13 · 5:59 PM Sentry

  We are currently investigating ingestion delays for spans and transactions in DE and US

• ◐

  Investigating

  Aug 13 · 6:07 PM Sentry

  We are currently investigating ingestion delays for spans, transactions and alerts in DE and US

• ◆

  Identified

  Aug 13 · 6:35 PM Sentry

  We've identified the source of latency and are reverting that change.

• ◉

  Monitoring

  Aug 13 · 7:34 PM Sentry

  The problematic change has been reverted and we're processing backlogs.

• ◉

  Monitoring

  Aug 13 · 7:53 PM Sentry

  The problematic change has been reverted and we're processing backlogs.

• ◉

  Monitoring

  Aug 13 · 8:32 PM Sentry

  We've recovered all ingestion latency in DE. In US, errors have processed their backlog and we continue to make progress on spans in US.

• ◉

  Monitoring

  Aug 13 · 9:22 PM Sentry

  We're continuing to make progress on the span ingestion backlog in US.

• ◉

  Monitoring

  Aug 13 · 10:13 PM Sentry

  We continue to make progress on the spans backlog with an estimated completion time of 15 minutes.

• ✓

  Resolved

  Aug 13 · 10:27 PM Sentry

  All backlogs have been processed.