Elevated card declines for some users in Mexico

Summary

Elevated card declines for some users in Mexico

Between 05:15 – 07:06 UTC, we saw elevated declines with some card transactions in Mexico due to an issuing bank being temporarily unavailable. This is now resolved.

• Started

  Aug 29, 2026 · 6:45 AM

• Resolved

  Aug 29, 2026 · 7:33 AM

• Duration

  48m

• Severity

  None

• ◐

  Investigating

  Aug 29 · 6:45 AM Stripe

  As of 05:15 UTC, some card transactions in Mexico are experiencing elevated declines due to an issuing bank being temporarily unavailable. We're in touch with the card network and will post an update as soon as they become available.

• ✓

  Resolved

  Aug 29 · 7:33 AM Stripe

  Between 05:15 – 07:06 UTC, we saw elevated declines with some card transactions in Mexico due to an issuing bank being temporarily unavailable. This is now resolved.