Contact Sales forms is down

Summary

Contact Sales forms is down

This incident has been resolved. Submissions to our Contact Sales, webinar/event registration, ZapConnect registration, and AI Leaders Lab forms are working normally again. The issue was caused by our third-party form provider’s daily API limit being exhausted by internal Zapier traffic, which prevented these marketing-site forms from loading and submitting. The upstream limit has been raised, the internal traffic source has been stopped, and form submissions have been confirmed stable. Thanks again for your patience while we were working on resolving that, and if you have any questions, or are running into any other issues, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")

• Started

  Aug 17, 2026 · 8:49 PM

• Resolved

  Aug 17, 2026 · 10:54 PM

• Duration

  2h 4m

• Severity

  None

• ◐

  Investigating

  Aug 17 · 8:49 PM Zapier

  We are currently investigating an issue where our Contact Sales form is not rendering correctly under <https://zapier.com/l/contact-sales>. Our team is actively working on resolving this issue. In the meantime, if you would like to contact our Sales team, please submit a ticket through our Support team here: zapier.com/get-help, and we'll be happy to assist and/or route you to the appropriate team.

• ◆

  Identified

  Aug 17 · 9:16 PM Zapier

  We have identified the issue causing our Contact Sales, event registration, and webinar registration forms to fail. A third-party form provider we use across our marketing site has hit a daily API limit, which is preventing new form submissions from going through. Impact is limited to marketing-site forms — signing in, creating Zaps, and running existing Zaps are not affected. We are working with the provider to restore submissions as quickly as possible. If you have any questions, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help") Thank you for your patience.

• ◉

  Monitoring

  Aug 17 · 10:39 PM Zapier

  A fix has been implemented and we are monitoring the results. Our third-party form provider has temporarily raised our API limit, and Contact Sales, webinar/event registration, ZapConnect registration, and AI Leaders Lab forms are displaying and submitting successfully again. Signing in, creating Zaps, and running existing Zaps were not affected at any point during this incident. We are continuing to monitor form submissions and traffic levels to confirm the fix holds. If you have any questions, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help") Thank you for your patience.

• ✓

  Resolved

  Aug 17 · 10:54 PM Zapier

  This incident has been resolved. Submissions to our Contact Sales, webinar/event registration, ZapConnect registration, and AI Leaders Lab forms are working normally again. The issue was caused by our third-party form provider’s daily API limit being exhausted by internal Zapier traffic, which prevented these marketing-site forms from loading and submitting. The upstream limit has been raised, the internal traffic source has been stopped, and form submissions have been confirmed stable. Thanks again for your patience while we were working on resolving that, and if you have any questions, or are running into any other issues, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")