Service Degradation Affecting Offline Meeting transcription in US Region.

Summary

Service Degradation Affecting Offline Meeting transcription in US Region.

This incident has been resolved and the affected services have been restored.

• Started

  Jul 27, 2026 · 2:08 AM

• Resolved

  Jul 27, 2026 · 10:35 AM

• Duration

  8h 26m

• Severity

  Minor

• ◆

  Identified

  Jul 27 · 2:08 AM Zoom

  We have successfully identified the root cause affecting Offline Meeting transcription in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

• ◆

  Identified

  Jul 27 · 3:02 AM Zoom

  We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

• ◆

  Identified

  Jul 27 · 4:03 AM Zoom

  We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

• ◆

  Identified

  Jul 27 · 5:04 AM Zoom

  We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

• ◉

  Monitoring

  Jul 27 · 5:45 AM Zoom

  The issue affecting Offline Meeting transcriptions in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

• ✓

  Resolved

  Jul 27 · 10:35 AM Zoom

  This incident has been resolved and the affected services have been restored.