Zoom Status · History · Incident #6766
RESOLVEDService Degradation Affecting Zoom Services in Hong Kong
Minor · Started Aug 27, 2026 · 12:02 PM
Zoom Status · History · Incident #6766
RESOLVEDMinor · Started Aug 27, 2026 · 12:02 PM
Duration
3h 7m
Severity
Minor
Detection lead
—
User reports
—
Summary
This incident has been resolved and the affected services have been restored.
Started
Aug 27, 2026 · 12:02 PM
Resolved
Aug 27, 2026 · 3:10 PM
Duration
3h 7m
Severity
Minor
Event timeline
Investigating
Aug 27 · 12:02 PM ZoomWe are currently investigating a service degradation affecting Zoom Services in Hong Kong Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Identified
Aug 27 · 12:07 PM ZoomWe have successfully identified the root cause affecting Zoom Services in Hong Kong Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Monitoring
Aug 27 · 2:43 PM ZoomThe service degradation affecting Zoom Services in Hong Kong has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Resolved
Aug 27 · 3:10 PM ZoomThis incident has been resolved and the affected services have been restored.
Pattern
Service Degradation Affecting Subset of Users using Zoom AI API Service in US Region
Aug 24, 2026 · 13m
View incident →Service Degradation Affecting Meeting Chat Services
Aug 24, 2026 · 41m
View incident →Service Degradation Affecting File Search in Zoom Hub
Aug 22, 2026 · 48m
View incident →Pulsetic catches degradations minutes before vendors acknowledge them.
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