Service comparison

Character AI vs. ChatGPT

Character AI vs. ChatGPT — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 146 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Uptime over time

Availability across windows

Window Character AI ChatGPT Δ
Last 24 hours
100.00%
92.85%
+7.15 pp
Last 7 days
98.32%
92.63%
+5.69 pp
Last 30 days
98.29%
87.16%
+11.13 pp
Last 90 days
98.79%
85.61%
+13.18 pp

Δ is percentage-point difference (Character AI minus ChatGPT). Higher is better.

Incidents 90-day

Severity breakdown

  • Character AI

    81 total

    81 major 0 minor
    • Median resolution

      11m

    • Longest outage

      4h 49m

  • ChatGPT

    65 total

    7 major 58 minor
    • Median resolution

      1h 29m

    • Longest outage

      139h

Recent activity

Last 5 incidents, side-by-side

  • Character AI logo

    Character AI

    • Jun 15

      Investigating an issue

      3m

      Major
    • Jun 15

      Investigating an issue

      9m

      Major
    • Jun 15

      Investigating an issue

      8m

      Major
    • Jun 15

      Investigating an issue

      8m

      Major
    • Jun 15

      Investigating an issue

      8m

      Major
  • ChatGPT logo

    ChatGPT

    • Jun 19

      chatgpt.com access issues

      1h 43m

      Minor
    • Jun 18

      SSO login errors for some ChatGPT Enterprise workspaces

      2h 59m

      Minor
    • Jun 18

      ChatGPT failing to load or save

      28m

      Minor
    • Jun 17

      Errors with conversations on Android and iOS devices

      1h 2m

      Major
    • Jun 16

      Codex "Selected Model is at Capacity" Error

      3h 16m

      Minor

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

Character AI posted 98.79% vs. 85.61% for ChatGPT (Δ +13.18 pp). Incidents: 81 vs. 65 (+16).

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