Service comparison

Character AI vs. ChatGPT

Character AI vs. ChatGPT — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 101 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Character AI

character.ai

Online
- 90-day uptime
  
  99.20%
- Incidents (90d)
  
  60
  
  60 major · 0 minor
- Median resolution
  
  11m
- Longest outage
  
  4h 9m
View status page →
ChatGPT

chatgpt.com

Online
- 90-day uptime
  
  87.26%
- Incidents (90d)
  
  41
  
  4 major · 37 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  139h
View status page →

Uptime over time

Availability across windows

Window	Character AI	ChatGPT	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	99.91%	78.70%	+21.21 pp
Last 30 days	99.10%	67.01%	+32.09 pp
Last 90 days	99.20%	87.26%	+11.94 pp

Δ is percentage-point difference (Character AI minus ChatGPT). Higher is better.

Incidents 90-day

Severity breakdown

Character AI

60 total

60 major 0 minor
- Median resolution
  
  11m
- Longest outage
  
  4h 9m
ChatGPT

41 total

4 major 37 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  139h

Recent activity

Last 5 incidents, side-by-side

Character AI
- May 29
  
  Investigating an issue
  
  9m
  
  Major
- May 21
  
  Investigating an issue
  
  4m
  
  Major
- May 20
  
  Investigating an issue
  
  14m
  
  Major
- May 20
  
  Investigating an issue
  
  14m
  
  Major
- May 20
  
  Investigating an issue
  
  29m
  
  Major
View all incidents →
ChatGPT
- May 29
  
  Users May Experience Issues Accessing ChatGPT
  
  8m
  
  Minor
- May 29
  
  Users may encounter issues with conversations
  
  1h 39m
  
  Minor
- May 29
  
  Users may encounter issues logging in or creating an account
  
  1h 44m
  
  Minor
- May 28
  
  Business plan subscription checkout issues on web and mobile web
  
  4h 43m
  
  Minor
- May 28
  
  Subscription checkout failing
  
  4h 7m
  
  Minor
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

Character AI posted 99.20% vs. 87.26% for ChatGPT (Δ +11.94 pp). Incidents: 60 vs. 41 (+19).

Also compare

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