Service comparison

Character AI vs. ChatGPT

Character AI vs. ChatGPT — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 123 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Character AI

character.ai

Online
- 90-day uptime
  
  99.43%
- Incidents (90d)
  
  28
  
  28 major · 0 minor
- Median resolution
  
  20m
- Longest outage
  
  4h 49m
View status page →
ChatGPT

chatgpt.com

Ongoing incident
- 90-day uptime
  
  61.20%
- Incidents (90d)
  
  95
  
  12 major · 83 minor
- Median resolution
  
  1h 44m
- Longest outage
  
  264h 55m
View status page →

Uptime over time

Availability across windows

Window	Character AI	ChatGPT	Δ
Last 24 hours	100.00%	98.61%	+1.39 pp
Last 7 days	100.00%	93.91%	+6.09 pp
Last 30 days	100.00%	80.41%	+19.59 pp
Last 90 days	99.43%	61.20%	+38.23 pp

Δ is percentage-point difference (Character AI minus ChatGPT). Higher is better.

Incidents 90-day

Severity breakdown

Character AI

28 total

28 major 0 minor
- Median resolution
  
  20m
- Longest outage
  
  4h 49m
ChatGPT

95 total

12 major 83 minor
- Median resolution
  
  1h 44m
- Longest outage
  
  264h 55m

Recent activity

Last 5 incidents, side-by-side

Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →
ChatGPT
- Aug 18
  
  Elevated errors deploying Sites
  
  20m
  
  Minor
- Aug 14
  
  Unexpected GPT-5.6 Terra responses
  
  Ongoing
  
  Minor
- Aug 13
  
  Elevated errors in ChatGPT conversations for Free users
  
  8h 38m
  
  Minor
- Aug 13
  
  Error while creating custom RBAC roles for Enterprise users
  
  8h 23m
  
  Minor
- Aug 11
  
  Increase in errors on API, Codex and Work Mode
  
  1h 7m
  
  Minor
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

Character AI posted 99.43% vs. 61.20% for ChatGPT (Δ +38.23 pp). Incidents: 28 vs. 95 (-67).

Also compare

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