Service comparison

Character AI vs. ChatGPT

Character AI vs. ChatGPT — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 90 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Character AI

character.ai

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  0
  
  0 major · 0 minor
- Median resolution
  
  —
- Longest outage
  
  —
View status page →
ChatGPT

chatgpt.com

Ongoing incident
- 90-day uptime
  
  71.61%
- Incidents (90d)
  
  90
  
  12 major · 78 minor
- Median resolution
  
  1h 54m
- Longest outage
  
  238h 32m
View status page →

Uptime over time

Availability across windows

Window	Character AI	ChatGPT	Δ
Last 24 hours	100.00%	93.75%	+6.25 pp
Last 7 days	100.00%	74.42%	+25.58 pp
Last 30 days	100.00%	86.54%	+13.46 pp
Last 90 days	100.00%	71.61%	+28.39 pp

Δ is percentage-point difference (Character AI minus ChatGPT). Higher is better.

Incidents 90-day

Severity breakdown

Character AI

0 total

0 major 0 minor
- Median resolution
  
  —
- Longest outage
  
  —
ChatGPT

90 total

12 major 78 minor
- Median resolution
  
  1h 54m
- Longest outage
  
  238h 32m

Recent activity

Last 5 incidents, side-by-side

Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →
ChatGPT
- Sep 16
  
  Elevated errors in ChatGPT Work
  
  50m
  
  Minor
- Sep 15
  
  Elevated errors with gpt-image-2.5-flare
  
  40m
  
  Major
- Sep 15
  
  Ads Manager login issues
  
  1m
  
  Minor
- Sep 15
  
  Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans
  
  41m
  
  Minor
- Sep 14
  
  Degraded Performance affecting Agents API
  
  18m
  
  Minor
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

Character AI posted 100.00% vs. 71.61% for ChatGPT (Δ +28.39 pp). Incidents: 0 vs. 90 (-90).

Also compare

Other Character AI comparisons

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