Service comparison

Character AI vs. ChatGPT

Character AI vs. ChatGPT — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 93 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Character AI

character.ai

Online
- 90-day uptime
  
  99.87%
- Incidents (90d)
  
  12
  
  12 major · 0 minor
- Median resolution
  
  9m
- Longest outage
  
  1h 24m
View status page →
ChatGPT

chatgpt.com

Ongoing incident
- 90-day uptime
  
  62.61%
- Incidents (90d)
  
  81
  
  12 major · 69 minor
- Median resolution
  
  2h 7m
- Longest outage
  
  264h 55m
View status page →

Uptime over time

Availability across windows

Window	Character AI	ChatGPT	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	91.31%	+8.69 pp
Last 30 days	100.00%	90.04%	+9.96 pp
Last 90 days	99.87%	62.61%	+37.26 pp

Δ is percentage-point difference (Character AI minus ChatGPT). Higher is better.

Incidents 90-day

Severity breakdown

Character AI

12 total

12 major 0 minor
- Median resolution
  
  9m
- Longest outage
  
  1h 24m
ChatGPT

81 total

12 major 69 minor
- Median resolution
  
  2h 7m
- Longest outage
  
  264h 55m

Recent activity

Last 5 incidents, side-by-side

Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →
ChatGPT
- Sep 4
  
  Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud
  
  3h 46m
  
  Minor
- Sep 3
  
  Elevated errors across ChatGPT and Codex
  
  1h 57m
  
  Minor
- Sep 3
  
  ChatGPT Work Mode High Error Rates
  
  6m
  
  Major
- Sep 2
  
  Elevated errors creating new accounts
  
  31m
  
  Minor
- Sep 1
  
  Elevated errors in ChatGPT conversations for Free and Go plans
  
  21m
  
  Minor
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

Character AI posted 99.87% vs. 62.61% for ChatGPT (Δ +37.26 pp). Incidents: 12 vs. 81 (-69).

Also compare

Other Character AI comparisons

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