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Service comparison

Character AI vs. Claude AI

Character AI vs. Claude AI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 110 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

  • Character AI logo

    Character AI

    character.ai

    Online

    • 90-day uptime

      99.38%

    • Incidents (90d)

      52

      52 major · 0 minor

    • Median resolution

      12m

    • Longest outage

      4h 9m

    View status page →
  • Claude AI logo

    Claude AI

    claude.ai

    Online

    • 90-day uptime

      96.78%

    • Incidents (90d)

      58

      17 major · 41 minor

    • Median resolution

      46m

    • Longest outage

      18h 3m

    View status page →

Uptime over time

Availability across windows

Window Character AI Claude AI Δ
Last 24 hours
100.00%
98.82%
+1.18 pp
Last 7 days
99.75%
83.49%
+16.26 pp
Last 30 days
99.55%
91.70%
+7.85 pp
Last 90 days
99.38%
96.78%
+2.60 pp

Δ is percentage-point difference (Character AI minus Claude AI). Higher is better.

Incidents 90-day

Severity breakdown

  • Character AI

    52 total

    52 major 0 minor

    • Median resolution

      12m

    • Longest outage

      4h 9m

  • Claude AI

    58 total

    17 major 41 minor

    • Median resolution

      46m

    • Longest outage

      18h 3m

Recent activity

Last 5 incidents, side-by-side

  • Character AI logo

    Character AI

    • May 8

      Investigating an issue

      1m

      Major
    • May 8

      Investigating an issue

      4m

      Major
    • May 5

      Investigating an issue

      9m

      Major
    • May 5

      Investigating an issue

      11m

      Major
    • May 5

      Investigating an issue

      12m

      Major
    View all incidents →
  • Claude AI logo

    Claude AI

    • May 9

      Claude Code on the Web Partial Outage

      17m

      Minor
    • May 9

      Elevated errors on Claude Opus 4.1

      25m

      Minor
    • May 8

      Claude Code IDE extension unable to load on Windows

      1h 53m

      Major
    • May 8

      Elevated errors on Claude Opus 4.7

      24m

      Minor
    • May 8

      Elevated errors on Claude Sonnet 4.6

      7m

      Minor
    View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

Character AI posted 99.38% vs. 96.78% for Claude AI (Δ +2.60 pp). Incidents: 52 vs. 58 (-6).

Also compare

Other Character AI comparisons

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