Service comparison

Character AI vs. Claude

Character AI vs. Claude — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 201 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Character AI

character.ai

Online
- 90-day uptime
  
  99.03%
- Incidents (90d)
  
  69
  
  69 major · 0 minor
- Median resolution
  
  12m
- Longest outage
  
  4h 49m
View status page →
Claude

claude.ai

Online
- 90-day uptime
  
  71.79%
- Incidents (90d)
  
  132
  
  38 major · 94 minor
- Median resolution
  
  53m
- Longest outage
  
  450h 35m
View status page →

Uptime over time

Availability across windows

Window	Character AI	Claude	Δ
Last 24 hours	100.00%	98.47%	+1.53 pp
Last 7 days	100.00%	79.39%	+20.61 pp
Last 30 days	98.76%	31.73%	+67.03 pp
Last 90 days	99.03%	71.79%	+27.24 pp

Δ is percentage-point difference (Character AI minus Claude). Higher is better.

Incidents 90-day

Severity breakdown

Character AI

69 total

69 major 0 minor
- Median resolution
  
  12m
- Longest outage
  
  4h 49m
Claude

132 total

38 major 94 minor
- Median resolution
  
  53m
- Longest outage
  
  450h 35m

Recent activity

Last 5 incidents, side-by-side

Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →
Claude
- Jul 9
  
  Elevated errors for Claude Opus 4.8
  
  22m
  
  Major
- Jul 8
  
  Degraded performance for Claude Code on the web, Cowork Remote, Claude Tag, and Claude Code Review sessions
  
  1h 57m
  
  Minor
- Jul 8
  
  Elevated errors on multiple models
  
  3h 4m
  
  Minor
- Jul 8
  
  Issues authorizing to MCP Servers
  
  7h
  
  Minor
- Jul 8
  
  Elevated errors on Claude Sonnet 5
  
  14m
  
  Minor
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

Character AI posted 99.03% vs. 71.79% for Claude (Δ +27.24 pp). Incidents: 69 vs. 132 (-63).

Also compare

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