Service comparison

Character AI vs. Claude

Character AI vs. Claude: uptime, incident frequency and resolution times, head-to-head.

Last 90 days · 56 incidents total · From each provider's official status page

Head-to-head

90-day summary

Character AI

character.ai

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  0
  
  0 major · 0 minor
- Median resolution
  
  —
- Longest incident
  
  —
View status page →
Claude

claude.ai

Online
- 90-day uptime
  
  84.95%
- Incidents (90d)
  
  56
  
  25 major · 31 minor
- Median resolution
  
  1h 1m
- Longest incident
  
  148h 35m
View status page →

Uptime over time

Availability across windows

Window	Character AI	Claude	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	97.06%	+2.94 pp
Last 30 days	100.00%	77.28%	+22.72 pp
Last 90 days	100.00%	84.95%	+15.05 pp

Uptime is the share of each window with no incident open on the provider's official status page. Δ is percentage-point difference (Character AI minus Claude). Higher is better.

Incidents 90-day

Severity breakdown

Character AI

0 total

0 major 0 minor
- Median resolution
  
  —
- Longest incident
  
  —
Claude

56 total

25 major 31 minor
- Median resolution
  
  1h 1m
- Longest incident
  
  148h 35m

Recent activity

Last 5 incidents, side-by-side

Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →
Claude
- Oct 22
  
  Elevated errors affecting Connectors
  
  4h 16m
  
  Minor
- Oct 21
  
  Degraded performance for Claude Fable 5
  
  40m
  
  Minor
- Oct 7
  
  Issue with spend limits
  
  < 1m
  
  Minor
- Oct 7
  
  Elevated errors on platform.claude.com
  
  6d 4h 35m
  
  Major
- Oct 7
  
  Elevated errors loading usage data on platform.claude.com
  
  1h 13m
  
  Major
View all incidents →