Service comparison

Character AI vs. Claude

Character AI vs. Claude — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 105 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Character AI

character.ai

Online
- 90-day uptime
  
  100.00%
- Incidents (90d)
  
  0
  
  0 major · 0 minor
- Median resolution
  
  —
- Longest outage
  
  —
View status page →
Claude

claude.ai

Major outage
- 90-day uptime
  
  86.01%
- Incidents (90d)
  
  105
  
  33 major · 72 minor
- Median resolution
  
  1h 1m
- Longest outage
  
  99h 20m
View status page →

Uptime over time

Availability across windows

Window	Character AI	Claude	Δ
Last 24 hours	100.00%	97.78%	+2.22 pp
Last 7 days	100.00%	39.70%	+60.30 pp
Last 30 days	100.00%	83.12%	+16.88 pp
Last 90 days	100.00%	86.01%	+13.99 pp

Δ is percentage-point difference (Character AI minus Claude). Higher is better.

Incidents 90-day

Severity breakdown

Character AI

0 total

0 major 0 minor
- Median resolution
  
  —
- Longest outage
  
  —
Claude

105 total

33 major 72 minor
- Median resolution
  
  1h 1m
- Longest outage
  
  99h 20m

Recent activity

Last 5 incidents, side-by-side

Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →
Claude
- Sep 16
  
  Issues with Google Play subscriptions
  
  32m
  
  Minor
- Sep 15
  
  Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1
  
  1h 26m
  
  Major
- Sep 11
  
  Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1
  
  17m
  
  Major
- Sep 10
  
  Elevated latency on the Claude API for some users
  
  1h 40m
  
  Minor
- Sep 10
  
  Degraded functionality for Claude Cowork on Windows
  
  4d 3h 20m
  
  Major
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

Character AI posted 100.00% vs. 86.01% for Claude (Δ +13.99 pp). Incidents: 0 vs. 105 (-105).

Also compare

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