Service comparison

Character AI vs. Claude

Character AI vs. Claude — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 196 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Character AI

character.ai

Online
- 90-day uptime
  
  99.14%
- Incidents (90d)
  
  55
  
  55 major · 0 minor
- Median resolution
  
  12m
- Longest outage
  
  4h 49m
View status page →
Claude

claude.ai

Major outage
- 90-day uptime
  
  68.87%
- Incidents (90d)
  
  141
  
  43 major · 98 minor
- Median resolution
  
  57m
- Longest outage
  
  450h 35m
View status page →

Uptime over time

Availability across windows

Window	Character AI	Claude	Δ
Last 24 hours	100.00%	88.47%	+11.53 pp
Last 7 days	100.00%	76.53%	+23.47 pp
Last 30 days	100.00%	77.08%	+22.92 pp
Last 90 days	99.14%	68.87%	+30.27 pp

Δ is percentage-point difference (Character AI minus Claude). Higher is better.

Incidents 90-day

Severity breakdown

Character AI

55 total

55 major 0 minor
- Median resolution
  
  12m
- Longest outage
  
  4h 49m
Claude

141 total

43 major 98 minor
- Median resolution
  
  57m
- Longest outage
  
  450h 35m

Recent activity

Last 5 incidents, side-by-side

Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →
Claude
- Jul 30
  
  Elevated errors across many models
  
  Ongoing
  
  Major
- Jul 29
  
  Elevated errors across all models
  
  2h 46m
  
  Major
- Jul 27
  
  Elevated errors on Claude Opus 5 and Haiku 4.5
  
  56m
  
  Minor
- Jul 27
  
  Elevated errors on Claude Opus 5
  
  1h 2m
  
  Minor
- Jul 27
  
  Elevated errors on Claude Opus 5
  
  48m
  
  Minor
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

Character AI posted 99.14% vs. 68.87% for Claude (Δ +30.27 pp). Incidents: 55 vs. 141 (-86).

Also compare

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