Service comparison

Character AI vs. Claude

Character AI vs. Claude — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 145 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Character AI

character.ai

Online
- 90-day uptime
  
  99.20%
- Incidents (90d)
  
  60
  
  60 major · 0 minor
- Median resolution
  
  11m
- Longest outage
  
  4h 9m
View status page →
Claude

claude.ai

Online
- 90-day uptime
  
  95.42%
- Incidents (90d)
  
  85
  
  30 major · 55 minor
- Median resolution
  
  44m
- Longest outage
  
  18h 3m
View status page →

Uptime over time

Availability across windows

Window	Character AI	Claude	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	99.91%	95.32%	+4.59 pp
Last 30 days	99.10%	92.04%	+7.06 pp
Last 90 days	99.20%	95.42%	+3.78 pp

Δ is percentage-point difference (Character AI minus Claude). Higher is better.

Incidents 90-day

Severity breakdown

Character AI

60 total

60 major 0 minor
- Median resolution
  
  11m
- Longest outage
  
  4h 9m
Claude

85 total

30 major 55 minor
- Median resolution
  
  44m
- Longest outage
  
  18h 3m

Recent activity

Last 5 incidents, side-by-side

Character AI
- May 29
  
  Investigating an issue
  
  9m
  
  Major
- May 21
  
  Investigating an issue
  
  4m
  
  Major
- May 20
  
  Investigating an issue
  
  14m
  
  Major
- May 20
  
  Investigating an issue
  
  14m
  
  Major
- May 20
  
  Investigating an issue
  
  29m
  
  Major
View all incidents →
Claude
- May 29
  
  Elevated errors for Claude Opus 4.8
  
  36m
  
  Major
- May 29
  
  Elevated errors on Claude Opus 4.8
  
  15m
  
  Minor
- May 28
  
  Billing and subscription management issues
  
  19m
  
  Minor
- May 28
  
  Elevated errors on Claude Opus 4.7
  
  39m
  
  Major
- May 27
  
  Elevated errors on Claude Opus 4.7
  
  1h 37m
  
  Major
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

Character AI posted 99.20% vs. 95.42% for Claude (Δ +3.78 pp). Incidents: 60 vs. 85 (-25).

Also compare

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