Service comparison

Character AI vs. Claude

Character AI vs. Claude — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 203 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Character AI

character.ai

Online
- 90-day uptime
  
  98.79%
- Incidents (90d)
  
  81
  
  81 major · 0 minor
- Median resolution
  
  11m
- Longest outage
  
  4h 49m
View status page →
Claude

claude.ai

Major outage
- 90-day uptime
  
  93.16%
- Incidents (90d)
  
  122
  
  38 major · 84 minor
- Median resolution
  
  50m
- Longest outage
  
  18h 3m
View status page →

Uptime over time

Availability across windows

Window	Character AI	Claude	Δ
Last 24 hours	100.00%	93.33%	+6.67 pp
Last 7 days	98.32%	91.38%	+6.94 pp
Last 30 days	98.29%	91.39%	+6.90 pp
Last 90 days	98.79%	93.16%	+5.63 pp

Δ is percentage-point difference (Character AI minus Claude). Higher is better.

Incidents 90-day

Severity breakdown

Character AI

81 total

81 major 0 minor
- Median resolution
  
  11m
- Longest outage
  
  4h 49m
Claude

122 total

38 major 84 minor
- Median resolution
  
  50m
- Longest outage
  
  18h 3m

Recent activity

Last 5 incidents, side-by-side

Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →
Claude
- Jun 19
  
  Elevated error rates on the Claude API
  
  27m
  
  Minor
- Jun 19
  
  Elevated errors for Claude Opus 4.8
  
  1h 9m
  
  Minor
- Jun 18
  
  Service disruption on Claude services
  
  37m
  
  Major
- Jun 17
  
  Elevated errors for Claude Opus 4.8
  
  53m
  
  Minor
- Jun 17
  
  Elevated errors for Claude Opus 4.8
  
  1h 38m
  
  Minor
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

Character AI posted 98.79% vs. 93.16% for Claude (Δ +5.63 pp). Incidents: 81 vs. 122 (-41).

Also compare

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