Service comparison

Character AI vs. Claude

Character AI vs. Claude — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 126 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Character AI

character.ai

Online
- 90-day uptime
  
  99.87%
- Incidents (90d)
  
  12
  
  12 major · 0 minor
- Median resolution
  
  9m
- Longest outage
  
  1h 24m
View status page →
Claude

claude.ai

Major outage
- 90-day uptime
  
  70.48%
- Incidents (90d)
  
  114
  
  34 major · 80 minor
- Median resolution
  
  1h 2m
- Longest outage
  
  450h 35m
View status page →

Uptime over time

Availability across windows

Window	Character AI	Claude	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	95.85%	+4.15 pp
Last 30 days	100.00%	95.38%	+4.62 pp
Last 90 days	99.87%	70.48%	+29.39 pp

Δ is percentage-point difference (Character AI minus Claude). Higher is better.

Incidents 90-day

Severity breakdown

Character AI

12 total

12 major 0 minor
- Median resolution
  
  9m
- Longest outage
  
  1h 24m
Claude

114 total

34 major 80 minor
- Median resolution
  
  1h 2m
- Longest outage
  
  450h 35m

Recent activity

Last 5 incidents, side-by-side

Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →
Claude
- Sep 3
  
  Elevated errors for multiple models
  
  2h 57m
  
  Major
- Sep 3
  
  Elevated errors for Claude Sonnet 5
  
  18m
  
  Major
- Sep 2
  
  Elevated errors for Claude Sonnet 5
  
  26m
  
  Major
- Sep 1
  
  Delays in credit purchases
  
  1h 57m
  
  Minor
- Sep 1
  
  Degraded performance on platform.claude.com and Claude for Microsoft Office 365
  
  1h 1m
  
  Minor
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

Character AI posted 99.87% vs. 70.48% for Claude (Δ +29.39 pp). Incidents: 12 vs. 114 (-102).

Also compare

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