Service comparison

ChatGPT vs. Character AI

ChatGPT vs. Character AI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 104 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

ChatGPT

chatgpt.com

Online
- 90-day uptime
  
  87.15%
- Incidents (90d)
  
  43
  
  5 major · 38 minor
- Median resolution
  
  1h 39m
- Longest outage
  
  139h
View status page →
Character AI

character.ai

Online
- 90-day uptime
  
  99.17%
- Incidents (90d)
  
  61
  
  61 major · 0 minor
- Median resolution
  
  11m
- Longest outage
  
  4h 9m
View status page →

Uptime over time

Availability across windows

Window	ChatGPT	Character AI	Δ
Last 24 hours	95.00%	100.00%	-5.00 pp
Last 7 days	78.24%	99.57%	-21.33 pp
Last 30 days	76.60%	99.07%	-22.47 pp
Last 90 days	87.15%	99.17%	-12.02 pp

Δ is percentage-point difference (ChatGPT minus Character AI). Higher is better.

Incidents 90-day

Severity breakdown

ChatGPT

43 total

5 major 38 minor
- Median resolution
  
  1h 39m
- Longest outage
  
  139h
Character AI

61 total

61 major 0 minor
- Median resolution
  
  11m
- Longest outage
  
  4h 9m

Recent activity

Last 5 incidents, side-by-side

ChatGPT
- Jun 2
  
  Guest users are experiencing elevated error rate when using ChatGPT conversations.
  
  1h 12m
  
  Minor
- Jun 1
  
  Decreased ChatGPT availability for Free users
  
  1h 2m
  
  Major
- May 29
  
  Users May Experience Issues Accessing ChatGPT
  
  8m
  
  Minor
- May 29
  
  Users may encounter issues with conversations
  
  1h 39m
  
  Minor
- May 29
  
  Users may encounter issues logging in or creating an account
  
  1h 44m
  
  Minor
View all incidents →
Character AI
- May 31
  
  Investigating an issue
  
  34m
  
  Major
- May 29
  
  Investigating an issue
  
  9m
  
  Major
- May 21
  
  Investigating an issue
  
  4m
  
  Major
- May 20
  
  Investigating an issue
  
  14m
  
  Major
- May 20
  
  Investigating an issue
  
  14m
  
  Major
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

ChatGPT posted 87.15% vs. 99.17% for Character AI (Δ -12.02 pp). Incidents: 43 vs. 61 (-18).

Also compare

Other ChatGPT comparisons

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