Service comparison

ChatGPT vs. Character AI

ChatGPT vs. Character AI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 146 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

ChatGPT

chatgpt.com

Online
- 90-day uptime
  
  59.44%
- Incidents (90d)
  
  77
  
  9 major · 68 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  264h 55m
View status page →
Character AI

character.ai

Online
- 90-day uptime
  
  99.03%
- Incidents (90d)
  
  69
  
  69 major · 0 minor
- Median resolution
  
  12m
- Longest outage
  
  4h 49m
View status page →

Uptime over time

Availability across windows

Window	ChatGPT	Character AI	Δ
Last 24 hours	76.53%	100.00%	-23.47 pp
Last 7 days	24.36%	100.00%	-75.64 pp
Last 30 days	19.77%	99.61%	-79.84 pp
Last 90 days	59.44%	99.03%	-39.59 pp

Δ is percentage-point difference (ChatGPT minus Character AI). Higher is better.

Incidents 90-day

Severity breakdown

ChatGPT

77 total

9 major 68 minor
- Median resolution
  
  1h 40m
- Longest outage
  
  264h 55m
Character AI

69 total

69 major 0 minor
- Median resolution
  
  12m
- Longest outage
  
  4h 49m

Recent activity

Last 5 incidents, side-by-side

ChatGPT
- Jul 12
  
  Elevated conversation and login errors on ChatGPT for iOS and macOS
  
  5h 38m
  
  Minor
- Jul 11
  
  Elevated Errors for Sora API
  
  28m
  
  Major
- Jul 10
  
  OpenAI website and Help Center content may be unavailable
  
  1h 54m
  
  Minor
- Jul 9
  
  Users are experiencing elevated errors when selecting models
  
  58m
  
  Minor
- Jul 7
  
  Elevated errors with image generation in ChatGPT
  
  4h 43m
  
  Minor
View all incidents →
Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

ChatGPT posted 59.44% vs. 99.03% for Character AI (Δ -39.59 pp). Incidents: 77 vs. 69 (+8).

Also compare

Other ChatGPT comparisons

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