Service comparison

ChatGPT vs. Character AI

ChatGPT vs. Character AI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 123 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

ChatGPT

chatgpt.com

Ongoing incident
- 90-day uptime
  
  61.80%
- Incidents (90d)
  
  96
  
  12 major · 84 minor
- Median resolution
  
  1h 47m
- Longest outage
  
  264h 55m
View status page →
Character AI

character.ai

Online
- 90-day uptime
  
  99.43%
- Incidents (90d)
  
  27
  
  27 major · 0 minor
- Median resolution
  
  26m
- Longest outage
  
  4h 49m
View status page →

Uptime over time

Availability across windows

Window	ChatGPT	Character AI	Δ
Last 24 hours	85.69%	100.00%	-14.31 pp
Last 7 days	94.98%	100.00%	-5.02 pp
Last 30 days	82.71%	100.00%	-17.29 pp
Last 90 days	61.80%	99.43%	-37.63 pp

Δ is percentage-point difference (ChatGPT minus Character AI). Higher is better.

Incidents 90-day

Severity breakdown

ChatGPT

96 total

12 major 84 minor
- Median resolution
  
  1h 47m
- Longest outage
  
  264h 55m
Character AI

27 total

27 major 0 minor
- Median resolution
  
  26m
- Longest outage
  
  4h 49m

Recent activity

Last 5 incidents, side-by-side

ChatGPT
- Aug 21
  
  Unexpected logouts for some ChatGPT web users
  
  3h 26m
  
  Minor
- Aug 20
  
  Elevated Codex API authentication errors
  
  53m
  
  Minor
- Aug 20
  
  Elevated Errors for Thinking mode in ChatGPT
  
  2h 55m
  
  Minor
- Aug 20
  
  Chatgpt.com is down - all signups and logins are down as of right now
  
  52m
  
  Minor
- Aug 18
  
  Elevated errors deploying Sites
  
  20m
  
  Minor
View all incidents →
Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

ChatGPT posted 61.80% vs. 99.43% for Character AI (Δ -37.63 pp). Incidents: 96 vs. 27 (+69).

Also compare

Other ChatGPT comparisons

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