Service comparison

ChatGPT vs. Character AI

ChatGPT vs. Character AI — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 146 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

ChatGPT

chatgpt.com

Ongoing incident
- 90-day uptime
  
  60.00%
- Incidents (90d)
  
  94
  
  14 major · 80 minor
- Median resolution
  
  1h 42m
- Longest outage
  
  264h 55m
View status page →
Character AI

character.ai

Online
- 90-day uptime
  
  99.16%
- Incidents (90d)
  
  52
  
  52 major · 0 minor
- Median resolution
  
  12m
- Longest outage
  
  4h 49m
View status page →

Uptime over time

Availability across windows

Window	ChatGPT	Character AI	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	74.72%	100.00%	-25.28 pp
Last 30 days	52.94%	100.00%	-47.06 pp
Last 90 days	60.00%	99.16%	-39.16 pp

Δ is percentage-point difference (ChatGPT minus Character AI). Higher is better.

Incidents 90-day

Severity breakdown

ChatGPT

94 total

14 major 80 minor
- Median resolution
  
  1h 42m
- Longest outage
  
  264h 55m
Character AI

52 total

52 major 0 minor
- Median resolution
  
  12m
- Longest outage
  
  4h 49m

Recent activity

Last 5 incidents, side-by-side

ChatGPT
- Jul 31
  
  Enterprise & Education Chat Errors
  
  24m
  
  Minor
- Jul 30
  
  Elevated errors affecting ChatGPT conversations
  
  1h 25m
  
  Minor
- Jul 29
  
  Elevated error rates with the invalid_prompt error code
  
  1h 24m
  
  Minor
- Jul 28
  
  Elevated Image Generation Error Rate in ChatGPT
  
  35m
  
  Minor
- Jul 27
  
  Image generation unavailable in ChatGPT
  
  1h 19m
  
  Minor
View all incidents →
Character AI
- Jun 15
  
  Investigating an issue
  
  3m
  
  Major
- Jun 15
  
  Investigating an issue
  
  9m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
- Jun 15
  
  Investigating an issue
  
  8m
  
  Major
View all incidents →

Bottom line

Character AI wins

Character AI edges out on 90-day uptime.

ChatGPT posted 60.00% vs. 99.16% for Character AI (Δ -39.16 pp). Incidents: 94 vs. 52 (+42).

Also compare

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